Position: Lead ServiceNow Developer
Location: Remote
Support Hours: IST daytime with a few hours overlapping PST until 12 PM PST (which is 3 pm IST to 12.30 am IST)
Employment Type: Fulltime
Experience: 10+ Years
Key Skills: ServiceNow, Human Resource Service Delivery (HRSD), Customer Service Management (CSM), Configuration Management Database (CMD) and IT Service Management (ITSM), Service Now Configuration, Service Now Development, Develop Reports
Job Description:
- Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM)
- Must have done multiple end-to-end, full life cycle implementations modules Customer Service Management (CSM), IT Service Management (ITSM), Human Resource Service Delivery (HRSD), Configuration Management Database (CMD)
- Support ServiceNow Application Users
- ServiceNow system support including Production and Sandbox environments
- Covers modules: Case, HR Case, Incident, Problem, Change, and Knowledge
- ITSM, CSM, HRSD, Portal, Automation
- Reports and Dashboard
- Experience with Inbound and Outbound integrations with ServiceNow.
Move integrations from the custom API call to the integration hub.
- ServiceNow Release upgrade testing
- ServiceNow Application security administration
- User training for users to perform their day-to-day jobs by explaining ServiceNow standard practices
- Must have excellent communication and presentation skills
- Must have a pleasant attitude, be a team player
Interested Candidates, Please your updated MS word resume to akondru(@)buxtonconsulting(.)com
Regards
Amar
akondru(@)buxtonconsulting(.)com /
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