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Lead Software Engineer (C, C++, VoIP) Job Opening In Bengaluru – Now Hiring Sprinklr


Job description

Sprinklr is a leading enterprise software company for all customer-facing functions.

With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel.

Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
What Does Success Look Like?
We are seeking a Lead Product (Software) Engineer-VoIP to design and build high-performance modules within our Voice platform.

You’ll work on the core telephony stack involving signaling, media processing, NAT traversal, and RTP relaying.

This is a hands-on execution role ideal for engineers who love building, debugging, and optimizing real-time communication systems.
Seniority Level: Lead Individual Contributor
What You’ll Do:
- Implement core voice capabilities using FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine.
- Build and optimize SIP call routing logic, RTP media relays, failover mechanisms, and NAT traversal.
- Develop and manage configurations for scalability, codec negotiation, SIP trunk registration.
- Implement and test features like call recording, IVR, voicemail, DTMF detection.
- Monitor live traffic and participate in 24x7 on-call rotation for critical escalations.
- Collaborate with QA on stress/load testing and with Backend teams on provisioning APIs.
- Document design decisions, configurations, and troubleshooting runbooks.
What Makes You Qualified?
- 6 to 8 years of experience building and operating VoIP systems or CPaaS platforms.
- Solid expertise with SIP signaling, RTP, and media relay techniques.
- Strong hands-on with FreeSWITCH, Kamailio/OpenSIPs, RTPEngine.
- Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC.
- Experience in managing telephony infrastructure for uptime, latency, and call quality optimization.
- Strong systems programming and debugging skills in C/C++.
- Good scripting/debugging skills (Bash, Python, or Lua for FreeSWITCH modules).
- Proficiency with diagnostic tools (Wireshark, tcpdump etc).
- Experience working with geographically distributed infrastructure or HA deployments.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Lead Software Potential: Insight & Career Growth Guide


Real-time Lead Software Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Lead Software in Bengaluru, India, highlighting market share and opportunities for professionals in Lead Software roles.

308111 Jobs in India
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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sprinklr adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

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5. Accountabipty

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7. Obeying India laws and regulations

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Interview Tips for Lead Software Engineer (C, C++, VoIP) Job Success

Sprinklr interview tips for Lead Software Engineer (C, C++, VoIP)

Here are some tips to help you prepare for and ace your Lead Software Engineer (C, C++, VoIP) job interview:

Before the Interview:

Research: Learn about the Sprinklr's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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To prepare for your Lead Software Engineer (C, C++, VoIP) interview at Sprinklr, research the company, understand the job requirements, and practice common interview questions.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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