Urgent! Lead Software Engineer - Dev Ops Job Opening In Chennai – Now Hiring Freshworks
Company Description
About Freshworks:
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives.
To create better experience for their customers and employees.
To help them grow.
Software is a choice that can make or break a business.
Create better or worse experiences.
Propel or throttle growth.
Business software has become a blocker instead of ways to get work done.
There’s another option.
Freshworks.
With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences.
Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results.
Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive.
Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency.
And over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision.
Real impact.
Come build it with us.
Job Description
Role Overview
As a Lead Software Engineer – DevOps, you will take end-to-end ownership of DevOps strategy, release management, and CI/CD automation.
You will drive the adoption of modern DevOps practices, reduce manual work, optimize costs, and ensure reliable and predictable releases at scale.
The role combines technical leadership, advanced hands-on engineering, and cross-functional collaboration to deliver business-critical outcomes.
Key Responsibilities
DevOps Engineering
Write scripts for automating DevOps tasks such as configuration management, provisioning, and deployments using Python, Ruby, or Go.
Integrate automation scripts with CI/CD pipelines and DevOps tools.
Manage user accounts, permissions, and file systems.
Perform advanced Linux administration and shell scripting tasks.
Automate system administration tasks to improve efficiency and reliability.
Design and implement CI/CD pipelines for automated builds, deployments, and testing.
Utilize popular CI/CD tools such as Jenkins, GitLab CI/CD, or Azure DevOps Pipelines.
Integrate CI/CD pipelines with Git-based version control and Kubernetes/container platforms.
Perform branching, merging, and conflict resolution in Git.
Set up and manage Git repositories for collaborative development.
Use Terraform and Ansible to provision and manage infrastructure.
Write IaC code to define infrastructure resources (VMs, networks, storage, security).
Automate infrastructure provisioning and configuration for reproducibility and scaling.
Manage cloud services (AWS, Azure, GCP) and optimize infrastructure for performance and cost.
Leverage cloud-native DevOps services for deployments, monitoring, and scaling.
Deploy and manage large-scale Kubernetes environments.
Deep understanding of Kubernetes architecture, pods, services, and controllers.
Set up and manage monitoring and logging solutions (Prometheus, Grafana, ELK, Splunk).
Collect, analyze, and visualize infrastructure and application logs.
Troubleshoot issues and optimize system performance based on monitoring data.
Drive root cause analysis and implement long-term solutions for recurring issues.
Release Management
Own the end-to-end release lifecycle across applications, services, and infrastructure.
Plan, schedule, and coordinate releases across environments and regions.
Define release governance: policies, quality gates, rollback strategies, and compliance checks.
Automate release workflows to reduce manual intervention and errors.
Track release metrics (deployment success rate, MTTR, lead time) and continuously improve.
Act as the primary contact for release readiness, approvals, and stakeholder communication.
Work closely with developers, QA, product, and operations teams to improve delivery pipelines.
Mentor and guide DevOps engineers, promoting best practices and technical excellence.
Document DevOps processes, tools, and procedures for knowledge sharing.
Lead incident management and postmortem processes to improve future release quality.
Qualifications
Experience: 7–9 years in DevOps / Release Management, with strong hands-on and leadership exposure.
Advanced programming skills with data structures, algorithms, and OOP concepts.
Proficiency in scripting/programming languages (Python, Go, Ruby, Shell).
In-depth Linux administration and advanced shell scripting skills.
Expert in Git version control (branching, merging, conflict resolution).
Strong knowledge of CI/CD principles and proficiency in Jenkins, GitLab CI/CD, or Azure DevOps.
Extensive experience with IaC tools (Terraform, Ansible).
Hands-on experience in Kubernetes setup, administration, and automation (Helm).
Strong understanding of cloud computing (IaaS, PaaS, SaaS) with AWS/Azure/GCP.
Advanced experience in setting up and managing monitoring and logging solutions.
Knowledge of RDBMS (MySQL, PostgreSQL, Oracle) with database administration exposure.
Strong communication, collaboration, and problem-solving skills.
Additional Information
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity.
We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Lead Software Potential: Insight & Career Growth Guide
Real-time Lead Software Jobs Trends in Chennai, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Lead Software in Chennai, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 308267 jobs in India and 6212 jobs in Chennai. This comprehensive analysis highlights market share and opportunities for professionals in Lead Software roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Freshworks is currently hiring and seeking a Lead Software Engineer Dev Ops to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Lead Software Engineer Dev Ops Jobs Chennai.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Freshworks adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Lead Software Engineer Dev Ops Jobs India varies, but the pay scale is rated "Standard" in Chennai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Lead Software Engineer Dev Ops typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Lead Software Engineer Dev Ops, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Lead Software Engineer Dev Ops interview at Freshworks, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Freshworks's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Lead Software Engineer Dev Ops is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!