Learning and Development Program Manager

Job description

Grade - Deputy Manager / Assistant Manager - Leadership Development

Location - Mumbai

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day.

Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

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Work you’ll do

As a member of the Partner & ED Matters Team, you will play a keen role to drive Partner initiatives

Learning Program Design & Delivery

• Assist in designing, developing, and implementing learning interventions (classroom, virtual, blended).
• Coordinate and deliver training programs across functional and leadership development areas.
• Support the creation of engaging learning content in collaboration with internal stakeholders and external vendors.

Training Operations & Administration

• Manage end-to-end logistics for learning sessions including scheduling, communication, participant tracking, and venue/technology setup.
• Maintain accurate learning records in the LMS or relevant systems.
• Monitor attendance, feedback, and learning completion rates.

Stakeholder Management

• Support senior team members to liaise with Stakeholders to identify training needs and gather feedback on learning effectiveness.
• Coordinate with external training partners, consultants, and facilitators.

Learning Evaluation & Reporting

• Track learning metrics and prepare reports for leadership review.
• Conduct post-training evaluations and gather feedback to improve program quality and impact.
• Support impact measurement aligned to Kirkpatrick levels or other evaluation models

Qualifications & Skills:

• Bachelor’s degree in HR, Psychology, Business, or related field (Master’s degree preferred).
• 1–3 years of experience in Learning & Development or related HR functions.
• Coordination and organizational skills.
• Excellent communication, and interpersonal skills

Your role as a Assistant Manager

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Assistant Manager in Deloitte must strive to be:

• Inspiring - Leading with integrity to build inclusion and motivation.
• Committed to creating purpose - Creating a sense of vision and purpose.
• Agile - Achieving high-quality results through collaboration and Team unity.
• Skilled at building diverse capability - Developing diverse capabilities for the future.
• Persuasive / Influencing - Persuading and influencing stakeholders.
• Collaborating - Partnering to build new solutions.
• Delivering value - Showing commercial acumen
• Committed to expanding business - Leveraging new business opportunities.
• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
• Managing change - Responding to changing environment with resilience
• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.

How you’ll grow

Connect for impact!

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other.

Know more in our Global Impact Report and our India Impact Report.

Empower to lead!

You can be a leader irrespective of your career level.

Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings.

Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities.

Know more about everyday steps that you can take to be more inclusive.

At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Drive your career!

At Deloitte, you are encouraged to take ownership of your career.

We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career.

Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us

Our workspaces and initiatives are geared towards your 360-degree happiness.

This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving.

Here’s a glimpse of things that are in store for you.

Interview tips

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable.

To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you’re applying to.

Check out recruiting tips from Deloitte professionals.

Required Skill Profession

Operations Specialties Managers