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Level AI - Implementation Manager Job Opening In India, India – Now Hiring Level AI


Job description

<p><p>Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California.

Level AI revolutionizes customer engagement by transforming contact centers into strategic assets.<br/><br/> Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions.<br/><br/> By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth.<br/><br/> Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the the Role : </b></p><p><br/></p><p>As an Implementation Manager, you will lead our clients onboarding and implementation process, ensuring they unlock the full potential of Level AI to enhance the customer experience.</p><p><br/>You will be responsible for understanding client business requirements, facilitating data integrations, configuring and training on the Level AI products including Auto-QA, Analytics, Voice of the Customer, Agent Assist, and Screen Recording among others, all while driving efficient time to Responsibilities : </b></p><p><br/></p><p>- Serve as the primary point of contact for key client accounts, building and maintaining strong relationships with clients.<br/><br/></p><p>- Successfully handle onboarding of multiple clients simultaneously- Understand clients' business objectives- Understand clients' technical requirements which may require leading technical discovery sessions to ensure that our AI-powered customer support solutions are configured appropriately to meet their needs- Collaborate with internal teams, including sales, product, engineering, and customer support, to address client needs and resolve technical issues.<br/><br/></p><p>- Develop and maintain a deep understanding of our AI-powered customer support solutions, and effectively communicate </p><p>technical information to clients.<br/><br/></p><p>- Identify opportunities for upselling and cross-selling our solutions to existing clients.<br/><br/></p><p>- Track and report on key account metrics, such as customer satisfaction and product usage, and use this information to drive improvements in our : </b></p><p><br/></p><p>- Bachelor's degree in Computer Science, Information Systems related field OR equivalent experience.</p><p><br/></p>- 3+ years of experience in a hands on technical role</p><p><br/></p><p>- 1-2+ years of experience delivering successful customer implementations.<br/><br/></p><p>- Strong technical background with knowledge of SaaS platforms, APIs, and cloud services.<br/><br/></p><p>- Excellent project management skills with the ability to juggle multiple projects simultaneously.<br/><br/></p><p>- Ability to translate complex concepts into actionable items to non-technical stakeholders.<br/><br/></p><p>- Strong communication skills in English (both written and verbal).- Entrepreneurial & Problem-Solving Attitude Self-motivated, </p><p>adaptable, and resourceful in tackling implementation challenges.<br/><br/></p><p>- Comfortable working in US hours.</p><p><br/></p><p><b>Optional Requirements : </b></p><p><br/></p><p>- Experience interacting with APIs and using cloud services.<br/><br/></p><p>- Experience with integrating with CRMs such as Salesforce.<br/><br/></p><p>- Familiarity with intent-based and generative artificial intelligence.<br/><br/></p><p>- Experience with Telephony Systems such as AWS Connect, Five9 and Genesys.</p><br/></p> (ref:hirist.tech)

Required Skill Profession

Computer Occupations


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Unlock Your Level AI Potential: Insight & Career Growth Guide


Real-time Level AI Jobs Trends (Graphical Representation)

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Are You Looking for Level AI Implementation Manager Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Level AI adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Level AI Implementation Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Level AI Implementation Manager?

Key qualifications for Level AI Implementation Manager typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Level AI Implementation Manager?

To improve your chances of getting hired for Level AI Implementation Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Level AI Implementation Manager Job Success

Level AI interview tips for Level AI   Implementation Manager

Here are some tips to help you prepare for and ace your Level AI Implementation Manager job interview:

Before the Interview:

Research: Learn about the Level AI's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Level AI Implementation Manager interview at Level AI, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Level AI's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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