Job description
Profile Description We're seeking someone to join our team as (Director) Mainframe Infrastructure Performance and Capacity Planning Engineer responsible for real-time mainframe performance monitoring, anomaly detection, and incident prevention to support our mission-critical workloads.
You will use your expertise in performance optimization, capacity planning, and data analysis to identify both performance and capacity exceptions, ensuring our mainframe infrastructure operates efficiently and effectively.
You will collaborate with infrastructure, DevOps, operations, and application teams to ensure optimal workload behaviour, guide performance tuning, and surface insights that drive engineering and business decisions.
Enterprise_Technology Enterprise Technology & Services (ETS) delivers shared technology services for Morgan Stanley supporting all business applications and end users.
ETS provides capabilities for all stages of Morgan Stanley's software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications.
ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of employees.
Application and end user functions are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database functions.
Mainframe Computing (MC) Mainframe Computing Provides mainframe computing systems that offer the highest level of resiliency, security, data reliability, and operational risk reduction for financial transactional processing delivered via innovative operational practices and modern technical solutions.
Cloud & Infrastructure Engineering This is Director position that manages and optimizes technical infrastructure and ensures the seamless operation of IT systems to support business needs effectively.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
At Morgan Stanley India, we support the Firm's global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm's infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services.
Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru.
We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business.
For those who show passion and grit in their work, there's ample opportunity to move across the businesses for those who show passion and grit in their work.
Interested in joining a team that's eager to create, innovate and make an impact on the world?
Read on...
What you'll do in the role: Performance Management and Capacity Planning: - Monitor real-time z/OS system health and performance across CPU, memory, DASD, and WLM-managed workloads, using tools including RMF, SmartIS, IzPCA, MICS, and other internal tools.
Analyze performance data to identify trends, bottlenecks, and potential issues. - Detect, troubleshoot, and resolve resource anomalies, workload misbehaviours, and degradation risks in production systems.
Partner with incident response teams to resolve performance issues quickly and accurately. - Develop and implement performance tuning strategies by recommending changes to service definitions, dispatching priorities, and workload placement.
- Contribute to capacity planning by forecasting and modeling workload resource demand & capacity requirements.
- Support cost modeling, vendor reporting (SCRT), infrastructure sizing and resource optimization efforts.
Data Analysis: - Collect and analyse system performance data to generate reports and dashboards.
- Identify key performance indicators (KPIs) and develop metrics to track system performance.
- Visualize, summarize and present data findings, recommendations, and methodology to senior leadership, department leadership and enterprise stakeholders (technical and non-technical stakeholders)
Collaboration and Communication: - Work closely with cross-functional teams, including operations, development, and infrastructure teams.
- Provide technical support and guidance to team members and stakeholders.
- Participate in on-call rotations and provide timely responses to performance and observability issues.
- Participate in migration of performance/capacity tooling to Git change management and DevOps deployment pipelines.
What you'll bring to the role: - At least 6+ years' relevant experience would generally be expected to find the skills required for this role.
- 10+ years of mainframe systems experience with proficiency in performance management for large, multi-processor, multi-LPAR, Parallel Sysplex environments utilizing z/OS
- Proven experience in mainframe performance monitoring, observability, capacity management, and data analysis.
- Proven experience resolving systems performance problems in real-time via adjustments to WLM and batch initiators.
- Proficiency in Cobol, Job Control Language (JCL) & DB2
- Strong understanding of Batch Processing and Job Scheduling
- Advanced user of MS Excel (Charts, Pivot tables, Vlookups, PowerPivot) and PowerPoint for data visualization.
- Experience with mainframe monitoring tools and performance tuning techniques.
- Experience working with large highly transactional datasets to draw insights and create organizational value.
- Python experience is a huge plus
- REXX and/or Java experience on the mainframe is a plus.
- Experience with DevOps is a plus
- Experience working with ADABAS is a plus
- Bachelor's degree in information systems, Mathematics, Finance or another quantitative or related subject
Qualifications: - Strong analytical, problem solving and strategic thinking skills including the ability to prioritize.
- Proficiency in data analysis and creation of dashboards and various visualizations that will provide actionable insights for operations, engineering and management decision making.
- Working knowledge of MS Office suite for management reporting using both PowerPoint and Excel analytical functions
- Comfortable taking information from disparate systems to bring data elements together for meaningful insights.
- Analyze and solve business problems at their root, stepping back to understand the broader context.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational skills.
- Deep expertise with SMF/RMF data, WLM service definitions, and z/OS workload behaviour.
- IBM SCRT Reporting (plus)
- MICS Product & Reporting experience (plus)
- iZPCA Product experience (huge plus)
- Exhibit good time management skills, independent thinking and decision-making capabilities.
- High sense of urgency and ability to prioritize competing requirements in a fast-paced environment.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years.
Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered.
Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences.
We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunities employer.
We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.
Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences.
Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
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