Manager Agile Program Management Project Management

Job description

**Company description**

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers.We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity.United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across truly value.
**Overview**

+ Lead the overall delivery setup and execution, people and financials management for the assigned software services projects/ program work streams in order to realize defined business outcomes with mid-sized, globally distributed teams
+ Partner with Agile leads, other delivery leads, clients, and other internal/ external stakeholders to drive effective adoption of best practices, deployment of processes, methodologies, and tools, execution of ceremonies and drive continuous improvement on delivery engagements
+ Contribute to pre-sales and works with the legal and operations teams to ensure compliance
+ Manage relationships & status reporting within the organization, with clients & applicable third parties
+ Manage internal and external dependencies for the project or program
+ People management responsibilities for team members, track leads, scrum masters, and product owners
+ Participate in Delivery Management and (or) Agile communities
+ The Scrum Master is trained in practicing Scrum and helps a team adopt Scrum in order to deliver quality releases quickly to market
+ Expertise with various Agile Methodologies –Scrum, Scrum with XP, Kanban, Scrum ban, etc.
+ Expertise with various Agile Tools - Jira, Xplanner, Confluence, RTC, TFS, Rally, etc.

and ensuring adoption in a consistent manner.
+ Act as a servant leader and shield the team from external interference and distractions to keep it in the group flow
+ Create self-organizing teams, build consensus, and resolve conflict
+ Responsible for the team to follow processes, establish and actively facilitate the cadence of all scrum ceremonies, and remove team impediments or escalate as per defined SLAs
+ Ability to partner with the product owner and manage backlog - backlog prioritization, backlog grooming, ready groomed stories for next 3 iterations
+ Responsible for Definition of Done, Definition of Ready, Sprint Dashboard, Burn down Charts, QA Metrics (Quality/Technical Debt; Cycle Time/Lead Time), Story Quality Metrics, Escalation Plan, Sprint Start and Closure activities, Team working Agreement, push for Automation, Story Estimation techniques (like planning poker), etc.
+ Ability to manage and increase team velocity, measure efficiency at the team and individual level
+ Articulate the overall project risk and risk mitigation plan and make it transparent to the relevant stakeholders
+ Good to have a functional understanding of the project and the business value being delivered
+ Keeps scrum artifacts updated and visible
+ Knowledge of engineering best practices (XP, Refactoring, Clean code patterns, CI/CD – DevOps, TDD/BDD/DDD, Trunk based development)


**Qualifications**

+ Over 3 years of experience as the lead project manager for full lifecycle delivery of mid-sized (>6 months in schedule and >600 person days in effort) software services projects or programs with globally distributed teams
+ Strong “hands-on” project management experience from inception to closure phases
+ Experience with 2 or more engagements as a lead (scrum master, product owner, Kanban lead, etc.) on delivery or consulting projects/ programs based on Scrum/ Kanban framework
+ Experience of delivering one or more fixed-time, fixed price or SLA based managed services engagements
+ Over 2 years of lead experience in a direct client facing role (preferably in the US or UK) as part of a consulting/ services organization
+ Knowledge of 2 or more effort and cost estimation methodologies/ frameworks
+ Direct people management responsibilities for 5 or more people (including track leads/ other leads) and indirect responsibility/ span of 15 or more people as part of a cross functional team comprising of business analysts.

Creative designers, developers, testers and other support functions
+ Strong commercial acumen i.e. understanding of pricing models, delivery P&L, budgeting, etc.

Basic level understanding of contracts
+ Industry experience on Retail, Financial Services, Energy & commodities, Travel & Hospitality, Automotive, Consumer products is preferred.


**Additional information**

**Nice to have Experience & Credentials**


+ Diverse experience across more than one service offering such as application development and maintenance, application/ product support, systems integration, product engineering, package implementation, project management consulting, etc.
+ Practitioner experience as an Agile Coach
+ Delivery experience with scaled agile engagements
+ Certifications: SAFe or other scaled agile related certifications



**Additional Information**


+ Gender-Neutral Policy
+ 18 paid holidays throughout the year.
+ Generous parental leave and new parent transition program
+ Flexible work arrangements
+ Employee Assistance Programs to help you in wellness and well being

Required Skill Profession

Other General