Manager, Services Engineering (Java Technical Manager)

Job description

Manager, Services Engineering (Java Technical Manager)
Job Category: Product Engineering

Location: India - Telangana - Hyderabad

**Meet Our Team:**

Our team consists of top-notch engineers who are highly motivated, self-driven, have a strong sense of ownership, and are passionate about building world-class software to achieve success for our customers.

We strive for excellence and embrace agile methodologies to achieve it.

We support each other and work in synergy to achieve our goals.

We embrace latest technologies and find the best ways to use them to make our products stand out.

GenAI is one of our current endeavors, and we are implementing multiple ways to enrich our platform using it.is an outstanding product we built at Pega.

It allows one to use Pega by connecting to existing legacy and multiple modern data sources without the need to migrate data.

Pega lets us be independent and creative in the way we build software.

We return this trust by being accountable for the software we build.

**Picture Yourself at Pega:**

In this role, you will lead engineering team(s) that engage deeply in building core features of the Pega Launchpad platform.

The platform is cloud native i.e., multi-tenant, stateless, scalable, observable, seamlessly upgradable, highly performant and fault tolerant.

You will work to transform the platform by integrating GenAI capabilities at its core and enabling the Vibe coding paradigm to build applications on it.

Additionally, Pega enables seamless connectivity to diverse data sources while enhancing model-driven data design capabilities, ensuring robust integration and optimized workflows.

**What You'll Do at Pega:**

+ Lead engineering team(s) to help achieve Launchpad product objectives.
+ Understand the product and how teams are structured to develop it.
+ Understand and follow processes used in Launchpad to help us deliver value quickly and efficiently.
+ Set clear goals for your reportees so that they know how they can help achieve Launchpad objectives.
+ Give continuous feedback to team members and guide them to grow.
+ Keep team motivated and embrace changing priorities and guide them to multi-task as a team.
+ Represent the team in product level forums.
+ Guide team to apply best engineering practices to build software.
+ Motivate team to learn and embrace new software development paradigms like GenAI, data mesh.
+ Work with product managers to ensure the team has a healthy backlog of work, which helps achieve product objectives.
+ Work with architects and developers to ensure design and architecture used for features owned by your team enable rapid development and future enhancements, with quality that enables continuous deployment, and performance that supports millions of users.
+ Work with peer managers to improve processes and engineering practices we follow, and to swarm on work.
+ Participate in and drive initiatives at product or company level.
+ Work on developing your skills to meet expectations and stay relevant.

**Who You Are:**

You are a technical expert in database and data integration related technologies, effective communicator, and collaborator.

You are a team manager who has experience in software development technologies and is passionate about exploring and applying this to help solve real business problems.

You work closely with product management to translate the requirements into application features, helping own up the technical and architectural design of solutions, defining the quality and gating criteria of features while taking complete responsibility of the deliverables from the team.

**What You've Accomplished:**

You have over 9 years of experience in software development, with a strong background in enterprise-level, cloud native, and model-driven software.

+ Experience in building data layer, that abstracts database technologies from the rest of the application and provides a technology agnostic APIs for data and transaction management.
+ Model-based data schema creation and management.
+ Consistently delivered high-quality solutions that align with client expectations and non-functional requirements (NFRs).
+ Successfully managed internal/customer escalations, analyzing issues in real-time to ensure minimal impact on sprint deliverables.
+ Demonstrated expertise in task prioritization and strategic assignment of responsibilities during changing priorities and escalations.
+ Experienced in managing and leading high-performing teams, fostering a collaborative and motivated work environment, with continuous learning habit.
+ Strong knowledge and hands-on experience in building cloud native software and in applying GenAI technologies to improve productivity.
+ Applied innovation
+ Collaborated with managers to improve processes used and to build cross functional teams.

**Pega Offers You:**

+ Analyst (Gartner, Forrester) acclaimed technology leadership across our categories of products.
+ Continuous learning and development opportunities.
+ An innovative, inclusive, agile, flexible, and fun work environment.
+ Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company.#Li-CK

Job ID: 22267

**AI in Action –** Pega embraces the power of artificial intelligence.

We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.

**Culture –** At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best.

With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people.

Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

**Export Compliance –** For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

**Accommodations –** If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.
https://www.pega.com/about/careers/equal-employment-opportunity

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