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Urgent! Manager, Software Engineering Job Opening In Hyderabad – Now Hiring Crunchyroll
About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community.
We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave.
Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the Role
We are hiring a Customer Support Technology (CXT) Engineering Manager to join our India Engineering Center and play a crucial role in our mission to establish a world-class engineering team within the Service Monetization organization.
Reporting directly to the Engineering Leader of our organization, you will be a key contributor, advancing our customer support technology capabilities and solutions.
Your responsibilities include collaborating with key stakeholders, guiding and mentoring fellow engineers, and working hands-on in areas such as customer support tool development, integration with internal systems, automation of support workflows, and ensuring the reliability and scalability of our support platforms.
The ideal candidate will demonstrate an empathetic and service-oriented approach, fostering a culture of innovation and collaboration while enhancing and safeguarding our customer support technology infrastructure.
This role presents a unique opportunity to build and strengthen our support technology platforms at a global level.
If you are an experienced professional with a passion for impactful customer support technology initiatives and a commitment to driving transformative changes, we encourage you to explore this role.
Joining us as a Customer Support Technology (CXT) Engineering Manager allows you to significantly contribute to the trajectory of our customer experience, making a lasting impact as we aim for new heights.
A Day in the Life of our Software Engineering Manager:
About You
We get excited about candidates, like you, because…
About the Team
The Service Monetization organization is responsible for building, maintaining, and securing systems that enable fan acquisition & membership, provide subscriptions management experience and collect payments for Crunchyroll users.
We are directly tied to many streams of revenue and pride ourselves on quality code, service reliability, and teamwork.
Our day to day work includes fan acquisition, managing the checkout process, supporting regional expansion, subscription management, integrations with payment providers, payments fraud detection and prevention, optimizations to reduce passive churn while maintaining PCI compliance, and developing customer support tools that empower our support team to better assist fans with their accounts, subscriptions, payments, and other needs.
Our services help serve millions of our fans in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our fans and growing Crunchyroll business!
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do.
We value
Courage.
We believe that when we overcome fear, we enable our best selves.
Curiosity.
We are curious, which is the gateway to empathy, inclusion, and understanding.
Service.
We serve our community with humility, enabling joy and belonging for others.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion.
It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll.
Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process?
Please check out our Hiring FAQs:
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights:
Please beware of recent scams to online job seekers.
Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
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Unlock Your Manager Software Potential: Insight & Career Growth Guide
Real-time Manager Software Jobs Trends in Hyderabad, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Manager Software in Hyderabad, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 474350 jobs in India and 16798 jobs in Hyderabad. This comprehensive analysis highlights market share and opportunities for professionals in Manager Software roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Crunchyroll is currently hiring and seeking a Manager, Software Engineering to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Manager, Software Engineering Jobs Hyderabad.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Crunchyroll adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Manager, Software Engineering Jobs India varies, but the pay scale is rated "Standard" in Hyderabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Manager, Software Engineering typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Manager, Software Engineering interview at Crunchyroll, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Crunchyroll's products or services and be prepared to discuss how you can contribute to their success.
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