Role Responsibilities
- Oversee coding operations, ensuring quality, compliance, and SLA adherence
- Drive client communications, manage escalations, and ensure timely delivery of reports
- Lead and mentor coding teams, define KPIs, and plan for capacity vs.
workload - Maintain HIPAA/ISO compliance and implement continuous process improvement
Key Deliverables
- Accurate coding output aligned with quality and production benchmarks
- Effective team performance through structured management and training
- Timely client reporting and issue resolution
- Improved operational efficiency through proactive planning and process optimization
Skills Required
Team Management, Medical Coding, Cpt, Icd