Job description

Guide the department toward desired outcomes, setting high performance standards and delivering quality services.

Communicate professionally, clearly and assertively.

Hold strong organizational skills and able to proactively prioritize needs and effectively manage resources.

Demonstrates ability to foster a team building and environment.

Manage the day-to-day operations of the CDI Concurrent Review and Query team.

Collaborate with the Concurrent Review and Query Director on outcomes and trends to establish priorities of team.

Support the Concurrent Review and Query Director to plan for operational and workflow optimization related projects.

Develop and maintain operational policies and procedures to ensure compliance with CDI Standards.

Analyze and monitor focused review findings, identify problem areas, develop strategies, and recommend action plan for resolution.

Provide operational management to identify, implement, and monitor CDI operational activities to align with CDI strategic goals and objectives.

Support collaboration across teams to improve and enhance operational and workflow efficiencies.

Strategic Relationships

Develop and strengthen collaborative relationships with Division, Parallon, and Corporate leaders to advance the care of our patients.

Actively encourage collaboration and possess excellent interpersonal skills.

Deliver information in a clear, concise and compelling manner.

Deliver targeted and actionable communications that invites two-way professional communication.

Adjust messages appropriately by audience

Demonstrate a willingness and ability to lead others.

Self-Development

Demonstrate proficiency in current and emerging technologies.

Excellent personal computer skills (MS Outlook, MS Office, Excel, EMR, 3M, Iodine and other related software).

Independently take proactive steps toward problem resolution.

Complete all mandatory and assigned education by established deadlines.

Or equivalent combination of education and/or experience

Knowledge, Skills, Abilities, Behaviors:

Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to Required delivering exceptional care to create an unmatched value proposition for our patients.

Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a Required culture of integrity, inclusion, and mutual respect.

Effective Decision Making: Ability to make timely, informed decisions that are in the best Required interest of our patients, employees, providers, community and HCA.

Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative Required relationships with both internal and external stakeholders to advance the care of our patients

and the growth of HCA.

Lead and Develop Others: Ability to lead others to accomplish organizational goals and Required objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals

and teams and drive employee engagement.

Communicate with Impact: Ability to deliver information in a clear, concise, and compelling Required manner to effectively engage others and achieve desired results.

Achieve Success through Change: Ability to identify opportunities for improvement and Required innovation, remove barriers and resistance, and enable desired behaviors.

Drive Execution and Financial Results: Ability to commit to the success and financial Required wellbeing of HCA by challenging others to excel and hold themselves and others accountable

for achieving results.

Required Skill Profession

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