About KWA Analytics: We are a global organization offering a comprehensive range of consulting services for trade lifecycle management to clients involved in energy, commodities, shipping, treasury, central banking, capital markets, and asset/investment management.
Roles & Responsibilities
- Managing User Accounts, including creating accounts, assigning licenses, security policies and relevant accesses to users.
- Managing Software Licenses.
- Managing and supporting user devices using device management, e.g. Intune.
- Maintaining Security of the Microsoft 365 environment including configuring security settings, managing permissions, and ensuring that all users follow security protocols.
- Supporting Users – Providing support to users by troubleshooting issues, answering questions, and ensuring that they have the necessary tools and resources to perform their tasks efficiently.
- Implementing and Managing Policies – Implementing and managing various policies within the Microsoft 365 environment including setting up and enforcing policies related to security, device management, and compliance.
- Monitoring and Reporting – Regularly monitoring the Microsoft 365 environment and generating reports on usage, security incidents, and compliance status.
- Collaborate with Global IT Administrators.
- Providing recommendations for improvements and efficiencies in managing the Microsoft 365 environment.
- Submit user reported incidents to 3rd party managed service providers when appropriate
- Conducting User Access to ensure user access levels align with employee status and job functions.
- Take ownership of incoming and handover critical items during UK, US after hours.
- Perform Vulnerability, Risk assessment for IT / security incidents (i.e. malware, phishing, etc.)
- Review, prioritize and implement IT security improvement recommendations from Microsoft via 365 Admin portals.
- Power BI reporting skills are a plus.
Skill and Qualifications
- Strong skillset for at least 6+ years is required.
- Exhibiting strong problem-solving skills and attention to detail
- Demonstrable and referenceable experience of administering Microsoft 365 domains in organizations having between 100 - 500 employees
- Demonstrable capabilities in using, navigating and administering in Microsoft Admin Centers
- Experience of using PowerShell to interrogate and update settings in Microsoft 365, including Exchange, SharePoint is desirable
- Experience of Power Automate for building custom workflows or apps is desirable
- Experience of using ticket management products such as Jira
- Experience of working remotely and with teams in different geographies
- Strong verbal, written communication skills and English language capabilities
- Numerate Degree
Benefits:
For the ideal candidate we offer:
- A permanent job contract.
- Competitive compensation package and allowances for shifts as per industry standard
- 24 days’ vacation plus public holidays and sick leaves
- Training and Development
- A collaborative team environment.
- Flexible working arrangements- Remote working opportunity.
- Regular social events.
- Family Medical Insurance (Self, Spouse & 2 Kids)
- Team Building Activity yearly.