Responsibilities:
- Middleware Support: Provide Level 3 support for Middleware technologies, specifically focusing on WebLogic.
- Problem Resolution: Diagnose and resolve complex technical issues related to WebLogic and other middleware components.
- System Maintenance: Perform routine maintenance activities, including patching, upgrades, and performance tuning for middleware environments.
- Troubleshooting: Conduct in-depth troubleshooting of middleware-related incidents and problems.
- Documentation: Maintain comprehensive documentation of configurations, procedures, and troubleshooting steps.
- Collaboration: Collaborate with other support teams, development teams, and vendors to ensure seamless operation and timely resolution of issues.
- Continuous Improvement: Contribute to the continuous improvement of middleware support processes and practices.
- Team Leadership & Growth: Willingness to learn and grow into a leadership role within the team.
Required Skills:
- Proficiency in Middleware technologies, particularly WebLogic.
- Strong organizational and time management skills.
- Good communication and teamwork skills.
- Strong problem-solving and analytical abilities.
- Ability to troubleshoot complex middleware issues.
- A proactive mindset towards learning and professional growth.
Skills Required
Weblogic, Problem resolution, System Maintenance, Troubleshooting, Vendor Management