Urgent! MS Dynamics 365 Support Engineer (F&O) Job Opening In Chennai – Now Hiring TVS Next
What you’ll do:
Provide ERP support to an assigned division in our home office in addition to providing remote support to field offices around the world.
Monitors the ERP support queues (Tier 1 and 2) and ensures cases are moved through the support process in a timely manner and escalated when appropriate to bring to quicker resolution.
Actively identifies and investigates system issues, provides resolution and follow-up to end users.
Escalates more complex problems to Tier 3 and Tier 4 support groups when needed.
Resolves problems by clarifying the user's question/issue, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
Conducts remote, classroom, and one-on-one ERP end-user trainings as needed.
Proactively works to improve existing support procedures, processes, and tools.
Coordinates with the ERP training team to ensure that current training content and materials for D365 meets end-user needs.
Participates in the development of ERP training materials and tools when required.
Contributes to support knowledgebase for internal ERP staff to utilize.
What we seek in you:
Minimum 3+ years in a position working on D365
Strong understanding of ERP business processes in finance and operations.
Experience in issue resolution, change management, and system configuration.
Experience with D365 or similar ERP
Familiarity with customer service
Familiarity with managing ticketing system
Soft skills to deal with support queries and handling training
Life at Next:
At our core, we're driven by the mission of tailoring growth for our customers by enabling them to transform their aspirations into tangible outcomes.
We're dedicated to empowering them to shape their futures and achieve ambitious goals.
To fulfil this commitment, we foster a culture defined by agility, innovation, and an unwavering commitment to progress.
Our organizational framework is both streamlined and vibrant, characterized by a hands-on leadership style that prioritizes results and fosters growth.
Perks of working with us:
Clear objectives to ensure alignment with our mission, fostering your meaningful contribution.
Abundant opportunities for engagement with customers, product managers, and leadership.
You'll be guided by progressive paths while receiving insightful guidance from managers through ongoing feedforward sessions.
Cultivate and leverage robust connections within diverse communities of interest.
Choose your mentor to navigate your current endeavors and steer your future trajectory.
Embrace continuous learning and upskilling opportunities through Nexversity.
Enjoy the flexibility to explore various functions, develop new skills, and adapt to emerging technologies.
Embrace a hybrid work model promoting work-life balance.
Access comprehensive family health insurance coverage, prioritizing the well-being of your loved ones.
Embark on accelerated career paths to actualize your professional aspirations.
Who we are?
We enable high growth enterprises build hyper personalized solutions to transform their vision into reality.
With a keen eye for detail, we apply creativity, embrace new technology and harness the power of data and AI to co-create solutions tailored made to meet unique needs for our customers.
Join our passionate team and tailor your growth with us!
✨ Smart • Intelligent • Private • Secure
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Unlock Your MS Dynamics Potential: Insight & Career Growth Guide
Real-time MS Dynamics Jobs Trends in Chennai, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for MS Dynamics in Chennai, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12909 jobs in India and 224 jobs in Chennai. This comprehensive analysis highlights market share and opportunities for professionals in MS Dynamics roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TVS Next is currently hiring and seeking a MS Dynamics 365 Support Engineer (F&O) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: MS Dynamics 365 Support Engineer (F&O) Jobs Chennai.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TVS Next adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a MS Dynamics 365 Support Engineer (F&O) Jobs India varies, but the pay scale is rated "Standard" in Chennai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for MS Dynamics 365 Support Engineer (F&O) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your MS Dynamics 365 Support Engineer (F&O) interview at TVS Next, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TVS Next's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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