Opportunity to work with a leading Manufacturing OrganizationGreat working cultureAbout Our Client
IPG Photonics is the world leader in fiber laser technology, offering solutions for applications across a wide array of industries.
The company has developed a robust, vertically integrated supply chain, developing key technology components in-house, thus enabling the most reliable, powerful, and efficient laser solutions.
With over 30 locations across the globe, they are committed to developing innovative products that provide reliable, cost-effective solutions for our customers' needs.
Job Description
Work with team members to ensure alignment of the CRM system with business processes.Customize CRM software to fulfill Business requirements.Identify system problems and troubleshoot solutions.Update system, applications, and functionalities as needed.Create and maintain system documentation and CRM process instructions.Conduct regular system audits and testing to ensure optimal functionality.Proven experience as an Dynamics CRM engineer, architect, or similar role.Extensive experience with on-line implementations and managing CRM software and third-party interfaces.Strong understanding of performance tuning methodologies.Excellent problem-solving, analytical and troubleshooting skills.Ability to work collaboratively in a team environment.Strong communication skills to effectively interact with key stakeholders.Support and Issue resolution.The Successful Applicant
Experience in designing, developing, diagnosing, and troubleshooting CRM applications in Microsoft Dynamics CRM(Online).
Experience in CPQ is a plusRecent experience in implementing Dynamics 365 Online solutions with experience in experience with Sales and Marketing.
Field Service is a plusDevelopment experience with Dynamics CRM (OData, Plugins, Workflows, API integration using SDK).Experience in using the Visual Studio and source control (Git, Team Foundation Server, or Microsoft Dev Ops).Integration experience with 3rd party systems using APIs (REST/SOAP), SFTP.Experience working with C#, JavaScript, HTML/CSS.Excellent communication and problem-solving skills.Ability to work independently as well as in a team environment.Support and Issue Resolution.Solving performance problems, tuning & optimization.Ensuring High availability and Disaster recovery.CRM administration, best practices, and health checks