MS Dynamics Developer - Omnichannel

<p><p><b>Description : </b> MS Dynamics Developer.<br/><br/><b>Duration : </b> 6 month contract to hire or extend.<br/><br/><b>Location : </b> Remote in India.<br/><br/><b>Notice Period : </b> Cannot be longer than 4 weeks.<br/><br/><b>Qualifications : </b><br/><br/></p><p><br/>- 5+ years of experience developing within Microsoft Dynamics 365, with a focus on Customer Service Workspace (CSW) and/or Customer Engagement (CE).<br/><br/>- Strong proficiency in C# and JavaScript.<br/><br/>- Hands-on experience with Power Apps, Power Platform, and Canvas Apps.<br/><br/>- Experience working with Unified Service Desk (USD).<br/><br/><b>Plusses :</b></p><p><p><b><br/></b></p>- Experience with Microsoft Omnichannel for Customer Service (chat, SMS, email, etc.<br/><br/>- Familiarity with Microsoft Azure cloud services.<br/><br/>- Experience with Test Driven Development (TDD).<br/><br/><b>Day to Day : </b></p><p><br/></p><p> Insight Global is seeking a Microsoft Dynamics Developer to support a Contact Center team working on a customer engagement web-based application.<br/><br/>The application streamlines communication between agents and customers across multiple channels including chat, SMS, email, and phone.<br/><br/>The role involves 50% new development and 50% issue triage and regression testing.<br/><br/>The ideal candidate will thrive in an agile environment and work independently across the technology stack.<br/><br/>You will be in operation during US based hours from 4 : 00am EST to 1 : 30pm EST.<br/><br/></p><br/></p> (ref:hirist.tech)