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Natural Language Processing (NLP) Engineer Job Opening In India, India – Now Hiring FedEx


Job description

What your main responsibilities are

Role Overview: Skilled and passionate GenAI Prompt Engineer to join our Customer Experience Analytics team.

The ideal candidate will be responsible for designing inputs for AI tools that produce optimal outputs, with a focus on improving customer experience through data driven insights and innovative product development.


What you’ll be working on


- Design and develop prompts for various applications, including text generation, translation, question answering, and creative writing.


- Collaborate with cross-functional teams to understand user needs and translate them into effective prompts.


- Analyze and iterate on prompts based on performance metrics and user feedback to ensure high-quality outputs.


- Conduct experiments and research to test new prompting techniques and optimize existing workflows.


- Stay up to date on the latest advancements in natural language processing (NLP) and AI and apply those insights to your work.


- Document and communicate your work clearly and concisely to technical and non technical audiences.


- Support business, operations, and leadership by providing actionable insights derived from AI-generated prompts.


- Assist in the development of customer-facing products aimed at enhancing the quality of virtual assistant interactions with customers.


- Focus on improving Turnaround Time on report development and dissemination of important insights.


- Contribute to FedEx's digital adoption strategy by leveraging AI technologies to reduce customer calls and enhance self-service capabilities.


- Continuously evaluate and refine AI prompt designs to optimize performance and customer satisfaction.


What we are looking for


- Bachelor’s degree in computer science, linguistics, writing, or a related field.


- Proficiency in programming languages such as Python and experience with relevant libraries and frameworks.


- At least 2 years of proven experience in prompt engineering or a related role in the AI and Chatbots domain


- Strong analytical skills with the ability to translate complex data into actionable insights.


- Experience working with large datasets and data visualization tools.


- Excellent communication and collaboration skills.


- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.


- Min.

experience: 4+ years


What you'll bring to the team

Collaboration, quality work, commercial acumen, leading on projects with minimum guidance, willingness to learn and grow.

Analytical Skills, Accuracy & Attention to Detail, Planning & Organizing Skills, Influencing & Persuasion Skills, Presentation Skills

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Natural Language Potential: Insight & Career Growth Guide


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Are You Looking for Natural Language Processing (NLP) Engineer Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at FedEx adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Natural Language Processing (NLP) Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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FedEx interview tips for Natural Language Processing (NLP) Engineer

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Final Thought:

To prepare for your Natural Language Processing (NLP) Engineer interview at FedEx, research the company, understand the job requirements, and practice common interview questions.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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