Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Network engineer l2 support.
India Jobs Expertini

Urgent! Network engineer l2 support Job Opening In India, India – Now Hiring Sharp Brains

Network engineer l2 support



Job description

Position: Network Engineer - L2 Support Job Type: Full - Time (On-Site)Contract Duration: 01 - Year Compensation: ₹ 60,000 to ₹ 70,000 INR Monthly Location: Navi Mumbai, Maharashtra, IndiaPosition Overview:We are looking for a Network Engineer (Level 2) must proficient in English to provide end-user IT support for our client in Navi Mumbai.

The candidate will handle technical incidents and service requests via phone, chat, and email while maintaining high-quality customer service standards.Key Responsibilities:Provide first-level technical support for Windows, O365, VPN, and network-related issues.Handle inbound calls, chats, and emails through ITSM tools (Service Now/Remedy).Manage user accounts in Active Directory and Office 365.Troubleshoot hardware, printers, and peripheral issues.Escalate complex issues to higher-level resolver teams as needed.Maintain proper documentation and ensure timely ticket resolution.Support queue management and incident coordination during MIM situations.Required Skills:L1-L2 Technical Support / IT HelpdeskWindows OS and Citrix troubleshootingVPN & Network basics (LAN/WAN, IP, DNS)Active Directory & Office 365 administrationHardware and peripheral supportITSM tools (Service Now, Remedy, etc.)Excellent communication skills in EnglishCustomer-first attitude and strong problem-solving skills


Required Skill Profession

Administration



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Network engineer Potential: Insight & Career Growth Guide


  • Real-time Network engineer Jobs Trends in India, India (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Network engineer in India, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 595710 jobs in India and 41236 jobs in India. This comprehensive analysis highlights market share and opportunities for professionals in Network engineer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Network engineer l2 support Job?

    Great news! is currently hiring and seeking a Network engineer l2 support to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sharp Brains adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying India laws and regulations
  • What Is the Average Salary Range for Network engineer l2 support Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Network engineer l2 support?

    Key qualifications for Network engineer l2 support typically include Administration and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Network engineer l2 support?

    To improve your chances of getting hired for Network engineer l2 support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Network engineer l2 support Job Success
    Sharp Brains interview tips for Network engineer l2 support

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Sharp Brains's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Network engineer l2 support interview at Sharp Brains, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sharp Brains's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Network engineer l2 support Positions

    Setting up job alerts for Network engineer l2 support is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!