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Network Engineer-R&S, Meraki, Wireless Job Opening In Bengaluru – Now Hiring ScaleneWorks


Job description

Responsible for handling Incident Management

Experience in Datacenter LAN Management

Candidate should have a deep understanding of Wireless technology and its protocols.

Minimum of 6 years experience in L3 network Support.

Proven ability in learning and upgrading new technologies/technical skills.

Must be able to demonstrate excellent troubleshooting and problem solving skills.

Good communication skills

Good understanding (of L2 Level) of Switching & routing protocols, and products like: HP/Nexus Switches DWDM and IPAM.

Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed.

Analyze/solve layer 1/2/3 problems - Perform troubleshooting techniques to analyze/solve problems - Perform fundamental network troubleshooting techniques required to analyze and solve Layer 1, Layer 2, and Layer 3 problems within large geographically dispersed networks.

Analyze/solve protocol routing problems - Use advanced network troubleshooting techniques required to analyze and solve protocol routing problems within large geographically dispersed.

ITIL V3 Foundation Certification is desired.

.

Participate in Change management

Participate and provide inputs on Change management processes.

Quality Assurance

Ensure ITSM compliance for all incidents and service calls

Ensure SLA compliance for all incidents and service calls

Ensure usage of documents from the KB for proper resolution of incidents and service calls

Ensure adherence to Incident management standardization codes

Active participation in audits and facilitating the same

Communication and Notification

Adherence to the documented notification, elevation and escalation process

Communication to the customer both while responding to a case and also after resolution of the case

Handle vendor coordination and further coordinate with them on technical grounds

Coordination and communication with other incident management groups

Reviews

Participate in regular reviews with the Delivery Leads

Participate in team meetings

Participate in Service Delivery reviews


Reporting

Provide clear and unambiguous communication forums and channels across all shifts and staff to ensure all subject matter is relayed in a timely manner and when required that it is acted upon conscientiously and in the framework expected.

Update daily reports and checklists as defined

Contribute towards preparation of Service Delivery Reviews

Documentation

Ensure complete documentation of all activities undertaken with respect to the ticket in the case log of the service/Incident management tool

Help in preparing process and ITIL documents needed for the delivery

Incident Life Cycle Coordination

Keep track and update status of pending incidents and service requests and ensure closure of them ASAP

Work closely with the L2/L3 Team on repetitive tickets from a problem management perspective

Ensure response & resolution of most of the incidents and service requests

Ensure response & resolution or recovery of service ASAP after implementation of solution / workaround for cases.

Provide inputs to Deep Technical support or the Level -2 team for problem management and resolution of major or elevated incidents

Provide required updates to stakeholders involved in case of critical incidents like outages

24/7 operational environment

Prepare Incident reports for all the business critical incidents and unscheduled server downtime

Monitor the Queue for Network events/alarms and raise necessary tickets.

Quality Assurance

Ensure ITSM compliance for all incidents and service calls

Ensure SLA compliance for all incidents and service calls

Ensure usage of documents from the KB for proper resolution of incidents and service calls

Ensure adherence to Incident management standardization codes

Communication and Notification

Adherence to the documented notification and escalation process

Communication to the customer both while responding to a case and also after resolution of the case

Handle vendor coordination

Coordination and communication with other incident management groups

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Network Engineer Potential: Insight & Career Growth Guide


Real-time Network Engineer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Network Engineer in Bengaluru, India, highlighting market share and opportunities for professionals in Network Engineer roles.

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Are You Looking for Network Engineer R&S, Meraki, Wireless Job?

Great news! is currently hiring and seeking a Network Engineer R&S, Meraki, Wireless to join their team. Feel free to download the job details.

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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ScaleneWorks adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

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5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Network Engineer R&S, Meraki, Wireless typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Network Engineer R&S, Meraki, Wireless Job Success

ScaleneWorks interview tips for Network Engineer R&S, Meraki, Wireless

Here are some tips to help you prepare for and ace your Network Engineer R&S, Meraki, Wireless job interview:

Before the Interview:

Research: Learn about the ScaleneWorks's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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