Network Management L2 – Wireless & Routing Switching

Job description

<p data-end="840" data-start="504">The <b>Lead Network Engineer</b> will be responsible for managing and optimizing enterprise network infrastructure, including wireless, data, and security components.

The role involves hands-on configuration, troubleshooting, performance monitoring, and driving continual service improvement across complex, business-critical environments.</p> <b>Key Responsibilities</b> <ul data-end="2157" data-start="877"> <li data-end="992" data-start="877"> <p data-end="992" data-start="879">Perform <b>configuration management</b> for routers, switches, firewalls, wireless controllers, and access points.</p> </li> <li data-end="1120" data-start="993"> <p data-end="1120" data-start="995">Manage and maintain <b>Cisco SDA Network, ISE, and Wireless Infrastructure</b> ensuring stability, availability, and security.</p> </li> <li data-end="1248" data-start="1121"> <p data-end="1248" data-start="1123">Handle <b>incident, problem, and change management</b>, including root cause analysis and RCA preparation for major incidents.</p> </li> <li data-end="1365" data-start="1249"> <p data-end="1365" data-start="1251">Maintain appropriate <b>software versions, firmware, and certificates</b>, and ensure timely upgrades and patching.</p> </li> <li data-end="1476" data-start="1366"> <p data-end="1476" data-start="1368">Create and maintain <b>wireless heat maps</b> and monitor Wi-Fi health and performance using <b>Cisco Prime</b>.</p> </li> <li data-end="1585" data-start="1477"> <p data-end="1585" data-start="1479">Conduct <b>capacity, availability, and performance reporting</b>, including bandwidth and traffic analysis.</p> </li> <li data-end="1683" data-start="1586"> <p data-end="1683" data-start="1588">Lead <b>device configuration, backup, and firmware management</b> across all network components.</p> </li> <li data-end="1805" data-start="1684"> <p data-end="1805" data-start="1686">Coordinate with <b>vendors, ISPs, and internal teams</b> for network upgrades, issue resolution, and service continuity.</p> </li> <li data-end="1897" data-start="1806"> <p data-end="1897" data-start="1808">Manage <b>QoS configuration, risk assessments</b>, and implementation of mitigation plans.</p> </li> <li data-end="1997" data-start="1898"> <p data-end="1997" data-start="1900">Develop and update <b>SOPs, knowledge bases, and network documentation</b> (AS-IS and Infra docs).</p> </li> <li data-end="2075" data-start="1998"> <p data-end="2075" data-start="2000">Support <b>planned/unplanned outages, DR drills</b>, and <b>network audits</b>.</p> </li> <li data-end="2157" data-start="2076"> <p data-end="2157" data-start="2078">Drive <b>continuous improvement initiatives</b> and optimize network operations.</p> </li> </ul> <b>Technical Expertise</b> <ul data-end="2827" data-start="2193"> <li data-end="2502" data-start="2193"> <p data-end="2229" data-start="2195">Strong hands-on experience with:</p> <ul data-end="2502" data-start="2232"> <li data-end="2328" data-start="2232"> <p data-end="2328" data-start="2234"><b>Cisco Wireless LAN Controllers</b>, <b>Cisco Prime</b>, and Wi-Fi connectivity troubleshooting.</p> </li> <li data-end="2397" data-start="2331"> <p data-end="2397" data-start="2333"><b>Catalyst switches</b>, <b>ASR/ISR routers</b>, and <b>Cisco ISE</b>.</p> </li> <li data-end="2445" data-start="2400"> <p data-end="2445" data-start="2402"><b>Routing protocols</b> OSPF, EIGRP, BGP.</p> </li> <li data-end="2502" data-start="2448"> <p data-end="2502" data-start="2450"><b>MPLS, QoS, Multicasting, and IP schema design</b>.</p> </li> </ul> </li> <li data-end="2581" data-start="2503"> <p data-end="2581" data-start="2505">Proficient in <b>LAN/WAN design, performance tuning, and troubleshooting</b>.</p> </li> <li data-end="2659" data-start="2582"> <p data-end="2659" data-start="2584">Experience with <b>ticketing tools</b> and <b>network monitoring platforms</b>.</p> </li> <li data-end="2742" data-start="2660"> <p data-end="2742" data-start="2662">Skilled in <b>Visio</b> and <b>Microsoft Office</b> for reporting and documentation.</p> </li> <li data-end="2827" data-start="2743"> <p data-end="2827" data-start="2745">Familiar with <b>DR planning</b>, <b>capacity management</b>, and <b>audit readiness</b>.</p> </li> </ul> <b>Key Deliverables</b> <ul data-end="3118" data-start="2860"> <li data-end="2928" data-start="2860"> <p data-end="2928" data-start="2862">High availability and performance of enterprise network systems.</p> </li> <li data-end="2979" data-start="2929"> <p data-end="2979" data-start="2931">Timely RCA submission and incident resolution.</p> </li> <li data-end="3049" data-start="2980"> <p data-end="3049" data-start="2982">Accurate, updated configuration and infrastructure documentation.</p> </li> <li data-end="3118" data-start="3050"> <p data-end="3118" data-start="3052">Proactive monitoring and improvement of wireless and LAN health.</p> </li> </ul> <b>Role Requirements</b> <p data-end="3168" data-start="3152"><b>Education:</b></p> <ul data-end="3334" data-start="3169"> <li data-end="3242" data-start="3169"> <p data-end="3242" data-start="3171">B.Tech / B.E. or equivalent qualification (Master's in IT preferred).</p> </li> <li data-end="3334" data-start="3243"> <p data-end="3334" data-start="3245">Preferred Certifications: <b>CCNP Enterprise</b>, <b>CCNA-Wireless</b>, or <b>CCNP-Wireless</b>.</p> </li> </ul> <p data-end="3353" data-start="3336"><b>Experience:</b></p> <ul data-end="3494" data-start="3354"> <li data-end="3428" data-start="3354"> <p data-end="3428" data-start="3356">5 6 years of hands-on experience in <b>network operations (L2 level)</b>.</p> </li> <li data-end="3494" data-start="3429"> <p data-end="3494" data-start="3431">Proven expertise in <b>data, wireless, and AAA technologies</b>.</p> </li> </ul> <p data-end="3514" data-start="3496"><b>Soft Skills:</b></p> <ul data-end="3801" data-start="3515"> <li data-end="3572" data-start="3515"> <p data-end="3572" data-start="3517">Excellent <b>communication and documentation</b> skills.</p> </li> <li data-end="3629" data-start="3573"> <p data-end="3629" data-start="3575">Strong <b>problem-solving and analytical</b> abilities.</p> </li> <li data-end="3720" data-start="3630"> <p data-end="3720" data-start="3632">Ability to <b>coordinate with cross-functional teams</b> and manage vendor relationships.</p> </li> <li data-end="3801" data-start="3721"> <p data-end="3801" data-start="3723">Flexible to support <b>24x7 operations</b> and critical change implementations.</p> </li> </ul>

Required Skill Profession

Computer Occupations