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Urgent! Network Operations Center Engineer Job Opening In Bengaluru – Now Hiring BlackLine

Network Operations Center Engineer



Job description

Site Reliability Engineer - NOC


Make Your Mark

The Observability Engineer – NOC, you will build and maintain tools, applications and services supporting the BlackLine SaaS application and internal teams.

A successful candidate must possess solid critical thinking skills and have experience supporting large server farms, 24x7 High Availability mission-critical traffic-intensive web infrastructures and be familiar with container technologies.

Large SaaS experience is very desirable.


You’ll Get To

  • Ensure 99.99%+ availability of the services and infrastructure that spans across multiple global datacentres in private and public clouds.

  • Troubleshoot BL container platforms and supporting automation in a highly available, high traffic environment.

  • Monitor and maintain health, performance, and security of all infrastructure components.

  • Build systems and perform necessary tasks to deliver against committed project timelines.

    Desire to automate everything
  • Solve real-life problems in a bleeding-edge, high-performance, and high-traffic environment.

    Maintain documentation and operational knowledge base.

  • Triaging first level events and incidents.

  • Adhere to the change management and other established processes and procedures.

  • Respond to and troubleshoot incidents (Incident Management).

    Conduct root cause analyses.

  • Evaluate and analyse systems, performance, issues and metrics in order to provide recommendations for continuous improvements.

  • Adhere to SLA compliance as defined.

  • Participate in a scheduled 24/7 on-call rotation for second tier support escalations.


What You’ll Bring

  • 3 - 6 years industry experience
  • 3+ years supporting Unix and/or Linux (Ubuntu, CentOS, Redhat) and/or Windows
  • 3+ years supporting a SaaS/Hosting type critical revenue-generating environment.

  • 2+ years working with development and continuous integration related tooling (Jenkins, BitBucket, GitHub)
  • 2+ years working with tools like New Relic, Jira, Foglight.

  • 1+ years of experience using container platforms and tooling (Kubernetes, Docker, Rancher, Helm, Anthos, Istio, GKE, AKS, etc...)
  • Experience in hybrid cloud and/or multi-cloud environments (GCP, Azure, AWS, VMWARE)
  • Understanding of software development processes and methodologies.

  • Experience with scripting and/or systems programming languages (Bash, PowerShell, Python, Golang, C#).

  • Hands-on problem-solving skills, technical leadership and mentoring qualities.

  • Strong written and oral communication skills.

  • Ability to participate in On-Call rotation
  • A minimum of two years of experience in a 24x7 operations organization, deploying and operating complex cloud infrastructure at scale


We’re Even More Excited If You Have

  • Significant experience with open source platforms and technologies.

  • Track record of architecting, developing, implementing robust, distributed online solutions.

  • Familiarity with Configuration Management tools (Puppet, Chef, Salt, Ansible).

  • Experience in mixed Windows/Unix/Linux environments.


Required Skill Profession

Software Development



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