Job description
 
                         Hi Dear, 
Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industryleading proprietary solutions, resilient operations, and innovative business engagement models.
It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively.
The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises.
Its diverse team of over 11,700 customercentric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
We are currently looking for immediate joiner, interested candidate please share their cv via  /whatsapp  .
Job Description:  
Position : Network Security Engineer (L1 Engineer) 
Experience : 2 – 5 years 
Job Location : Chennai - Perungalathur 
DESIRED PROFILE:   
• Minimum 1.5 Years experience in Network Security Engineer 
• Strong Knowledge of Networking concepts such as IPSEC VPN, SSL VPN, TCP/UDP, DHCP, DNS, ARP, VLan, SPAN, Ospf, BGP.
Fregmentation and Segmentation.
Job Responsibilities:  
• Handles first level calls/cases from Enterprise customers.
• Case ownership, documentation and management 
• Customer Management, Setting right expectation, Situation handling.
• Driving case progression as per the SLA 
• Utilizing tools and systems, Working with relevant groups in the client organization (SE, Support Manager, L3) for case progression and updates 
• Backlog Management and meet the expectation set with customers.
• Work on pending cases(backlogs) and drive towards closure 
• Periodic follow up as per SLA defined by the client.
Process, Queue Adherence and SLA awareness 
• Adhere to the process guidelines specified for the defined environment (SIP, ISO etc.) 
• Knowledge Base Article Creation when there is an opportunity for it.
• To contribute knowledge base and the knowledge sharing forum 
• Improving customer experience and Building relationship 
• Completing PCNSE certification within 120 days of go-live.
Technical skills: 
• 2+ years of experience in data networking, routing & switching & network security.
• Network security experience is must.
• Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).
Experience in VLANS, Tagging - IEEE 802.1q, 802.3ad, 802.1d, 802.1w.
• Experience in IPSEC VPN/SSL-VPN/NAT/GRE/ 
• Experience on routing protocols – RIP V1/V2, OSPF, and BGP 
• Knowledge of Authentication Protocols like TACAS/RADIUS/LDAP will be an added advantage.
• Working knowledge on Cisco, Checkpoint, Juniper, Fortinet, SonicWALL, NetScreen, Juniper SRX, Palo Alto Networks will be an added advantage.
• Experience on troubleshooting tools like Sniffer, Ethereal, and Wireshark.
• CCNA, CCNP, Checkpoint Certification, CCSP, PCNSE certifications will be an added advantage.
• Knowledge of Server Load Balancing (SLB), VRRP and IGMP.
 
                    
                    Required Skill Profession
 
                     
                    
                    Other General