Network Support Engineer

Dear Connections,
Looking for Networking Engineer L1 Voice Support.
Qualification - Graduate with Computer Science Background is mandatory.

Engineering background, certification on networking concepts preferred.
Work Experience - 12 months - 3 years
Skills and Ability:-
• Comprehensive understanding of typical home network deployments is required.
• The candidate must be able to identify a diversity of
networking home devices' specific functions and
configurations.
• Candidate must demonstrate excellent English communication skills.
• The candidate must be attentive to details.
• Candidate must have excellent analytical, organizational, and time management skills.
• Candidate must be well mannered and demonstrate customer services skills.
• Candidate must be able to perform well in a steep learning curve.
• The candidate must be able to sell support contracts.
Soft Skills -English: Excellent, C1 CEFR Level
Accent: Neutral
Ability to give good step by step instruction.
Positive tone.
Computer Proficiency:-
• Firm understanding of Windows and macOS.
• Firm understanding of Android and iOS.
• Firm understanding of common firewall configuration.
• Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required.
• Comprehensive understanding of typical home network layouts is required.
• Demonstrable troubleshooting ingenuity is required.
Salary- Upto 4.75 LPA
Work Location - Sec 81, SEZ Noida
Both side cab facility
US Shifts 24*7 Window
Immediate Joiners only
Interested candidates can reach out on 9870302647 / priya.chaudhary@techmahindra.com