- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Network Voice CISCO.
Urgent! Network Voice - CISCO Job Opening In New Delhi – Now Hiring HCLTech
Network Voice - CISCO
Primary Location: Noida / Chennai / Bengaluru / Hyderabad / Pune
Experience: 14+ years
Requirement Details:
Primary Location: Noida
Position Overview (Job Summary):
The role involves designing and implementing end-to-end contact center solutions using Cisco UCCX and Webex Contact Center platforms.
The architect will lead technical implementations, ensure integration with enterprise systems, and provide strategic guidance on contact center technologies.
Primary Skills:
- Cisco UCCX and Webex Contact Center architecture and implementation
- Cisco collaboration tools (CUCM, Unity, CUBE)
- IVR scripting and call flow design using Cisco Script Editor
- Cisco Finesse and Webex APIs
- SIP, VoIP, PSTN, and telephony infrastructure
- Integration with CRM, ERP, and ticketing systems
- Cloud migration and hybrid architecture design
Secondary Skills:
- Contact center operations and workforce management
- Reporting and analytics tools
- Middleware and API-based integrations
- Security, compliance, and data privacy in contact centers
- AI, bots, and automation in customer service
- Mentoring and technical leadership
Experience:
- 10+ years in Cisco contact center solution design and implementation
- Proven experience in enterprise environments with complex integrations
- Hands-on experience with cloud and hybrid deployments
Role and Responsibilities:
A.
Key Responsibilities
- Develop end-to-end contact center architectures using Cisco UCCX and Webex Contact Center
- Align solutions with business goals and customer experience strategies
- Lead implementation, upgrades, and migrations
- Configure systems, develop custom scripts, and integrate APIs
- Ensure performance, scalability, and compliance
- Provide post-go-live support and quality assurance
- Act as a technical SME and advisor
- Conduct workshops and architecture reviews
- Design integrations with third-party platforms (Salesforce, ServiceNow, etc.)
- Maintain documentation and SOPs
- Troubleshoot complex issues and lead incident response
- Monitor trends and recommend modernization strategies
- Drive automation and operational efficiency
B.
Additional Responsibilities
- Mentor engineers and support staff
- Advocate for innovation and emerging technologies
- Collaborate with vendors and Cisco TAC for escalations
- Evaluate and implement new features and modules
Educational Qualification:
- Bachelor’s degree in Computer Science, Engineering, or related field (preferred)
Certifications:
- Preferred:Cisco CCNA Collaboration
- Cisco CCNP Collaboration
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Network Voice Potential: Insight & Career Growth Guide
Real-time Network Voice Jobs Trends in New Delhi, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Network Voice in New Delhi, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 22351 jobs in India and 1002 jobs in New Delhi. This comprehensive analysis highlights market share and opportunities for professionals in Network Voice roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! HCLTech is currently hiring and seeking a Network Voice CISCO to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Network Voice CISCO Jobs New Delhi.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HCLTech adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Network Voice CISCO Jobs India varies, but the pay scale is rated "Standard" in New Delhi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Network Voice CISCO typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Network Voice CISCO, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Network Voice CISCO interview at HCLTech, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the HCLTech's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Network Voice CISCO is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!