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Urgent! Networking Managed Services Engineer (L2) Job Opening In Mumbai – Now Hiring Confidential
Join a company that is pushing the boundaries of what is possible.
We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.
Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
Your day at NTT DATA
As a Networking Managed Services Engineer (L2) at NTT DATA, you&aposll take on a developing engineering role where your main goal is to ensure our clients&apos IT infrastructure and systems remain operational.
You&aposll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems.
You&aposll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs).
Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively.
You&aposll be the go-to person for second-line support, handling incidents and requests of medium complexity.
In addition to your daily tasks, you&aposll have opportunities to contribute to exciting project work from time to time.
You&aposll proactively monitor work queues, execute operational tasks, and update tickets with the actions you&aposve taken.
Identifying, analysing, and logging issues before they escalate will be a key part of your role.
You&aposll communicate with other teams and clients to provide support and ensure that changes are executed with clear risk identification and mitigation plans.
As part of the shift handover process, you&aposll highlight key tickets and upcoming critical tasks for the next shift.
When needed, you&aposll escalate tickets to ensure the right focus from our Centres of Excellence (CoE) and other teams.
Collaborating with our automation teams, you&aposll work on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical and behavioural skills.
You&aposll also establish monitoring for client infrastructure, leading and managing initial client escalations for operational issues.
Contributing to the change management process, you&aposll log change requests, execute approved maintenance activities, and audit incident and request tickets for quality.
Your insights will drive trend analysis reports, identifying tasks suitable for automation to reduce tickets and optimize efforts.
You might also support disaster recovery functions and other related tasks as needed.
To thrive in this role, you need to have:
Roles & Responsibilities
Workplace type:
nstraces and its filters
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services.
We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.
We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
We are also one of the leading providers of digital and AI infrastructure in the world.
NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Join our growing global team and accelerate your career with us.
Apply today.
Skills Required
Fortinet, Tcp, Ldap, Dns, Firewalls, Citrix Netscaler, Https, Profiles, Routers, Udp, Wireshark, Load Balancing, Ticketing Tools, Routing, Http, Ssl, Switching, Diameter, Palo Alto
✨ Smart • Intelligent • Private • Secure
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Unlock Your Networking Managed Potential: Insight & Career Growth Guide
Real-time Networking Managed Jobs Trends in Mumbai, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Networking Managed in Mumbai, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1818 jobs in India and 115 jobs in Mumbai. This comprehensive analysis highlights market share and opportunities for professionals in Networking Managed roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Confidential is currently hiring and seeking a Networking Managed Services Engineer (L2) to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Networking Managed Services Engineer (L2) Jobs India varies, but the pay scale is rated "Standard" in Mumbai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Networking Managed Services Engineer (L2) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Networking Managed Services Engineer (L2), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Networking Managed Services Engineer (L2) interview at Confidential, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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