Urgent! Observe.AI - AI Agent Engineer - LLM Solutions Job Opening In Bengaluru – Now Hiring Observe.AI
<p><p><b>Description :</b><br/><br/>About Us : </p><p><br/></p><p>Observe.AI is the leading AI agent platform for customer experience.<br/><br/>It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business.<br/><br/>Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents.<br/><br/>It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management.<br/><br/>Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel.<br/><br/><b>Why Join Us :</b><br/><br/>This is a pivotal, high-impact role where you will directly lead the charge in bringing enterprise-grade AI solutions to life.<br/><br/>If you are passionate about owning the end-to-end lifecycle of AI agents and thrive in a fast-paced, customer-facing environment, this is the place for you.<br/><br/>This role offers a unique blend of AI/ML engineering, system integration, and direct customer consultation, making you a vital partner in bringing transformative AI capabilities to the enterprise.<br/><br/><b>What youll be doing :</b><br/><br/>- Build & Deploy Agents : Own the full AI agent build process prompts, workflows, integrations, telephony setup, and evaluation forms.<br/><br/>- Client Engagement : Lead weekly demos, show progress, gather feedback, and act as the primary technical point of contact once a solution is defined.<br/><br/>- Systems Integration : Configure APIs, data maps, authentication, error handling, and connect to CRMs, databases, or knowledge systems.<br/><br/>- Telephony Integration : Set up SIP/CCaaS/PSTN routing, pass metadata, configure fallbacks, and troubleshoot call quality.<br/><br/>- Optimization : Monitor performance, refine prompts, test iteratively, and ensure agents meet automation and containment targets.<br/><br/>- Strategic Partner : Translate customer requirements into actionable solutions; work consultatively to unblock challenges in security, connectivity, or knowledge ingestion.<br/><br/>- Shadow Core Engineering : Collaborate with product/engineering teams for deep technical fixes and platformization, while independently leading client delivery.<br/><br/><b>What you'll bring to the role :</b><br/><br/>- 3+ years in conversational AI, ML engineering, or system integration with hands-on delivery of AI/LLM-based solutions.<br/><br/>- Strong skills in prompt engineering, workflow building, API integration, and telephony (SIP, Twilio, Amazon Connect, etc.<br/><br/>- Familiarity with LLMs (GPT, Claude, Gemini), vector DBs, and orchestration frameworks (LangChain, LlamaIndex, etc.<br/><br/>- ML expertise in embeddings, retrieval-augmented generation (RAG), evaluation frameworks, fine-tuning models, and performance optimization.<br/><br/>- Solid programming skills (Python, JavaScript, or similar).<br/><br/>- Comfort leading customer-facing discussions from deep technical troubleshooting to weekly project demos.<br/><br/>- Strong problem-solving mindset : ability to find workarounds, unblock integrations, and adapt to customer-specific ecosystems.<br/><br/>- Bachelors degree in Computer Science, Engineering, or a related technical field.<br/><br/>- Hands-on experience with Integration Platform-as-a-Service (iPaaS) providers, such as n8n, Zapier, or similar platforms, and proficient in API integrations and data flow management.<br/><br/>- Strong experience in telephony integrations, including knowledge of protocols like SIP, PSTN, and other telephony technologies.<br/><br/><b>Perks & Benefits :</b><br/><br/>- Excellent medical insurance options and free online doctor consultations.<br/><br/>- Yearly privilege and sick leaves as per Karnataka S&E Act.<br/><br/>- Generous holidays (National and Festive) recognition and parental leave policies.<br/><br/>- Learning & Development fund to support your continuous learning journey and professional development.<br/><br/>- Fun events to build culture across the organization.<br/><br/>- Flexible benefit plans for tax exemptions (i.
Meal card, PF, etc.<br/><br/><b>Our Commitment to Inclusion and Belonging :</b><br/><br/>Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce.<br/><br/>Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy.<br/></p><br/></p> (ref:hirist.tech)
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Unlock Your Observe AI Potential: Insight & Career Growth Guide
Real-time Observe AI Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Observe AI in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 113824 jobs in India and 5755 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Observe AI roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Observe.AI is currently hiring and seeking a Observe.AI AI Agent Engineer LLM Solutions to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Observe.AI adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Observe.AI AI Agent Engineer LLM Solutions Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Observe.AI AI Agent Engineer LLM Solutions typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Observe.AI AI Agent Engineer LLM Solutions interview at Observe.AI, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Observe.AI's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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