Job Description:- OmniStudio Developer (5-8 years) - Bangalore
About the Role
The OmniStudio Senior Developer/Consultant will be responsible for designing and delivering features using various OmniStudio components, ensuring best practices are followed, and leading integrations while mentoring junior developers.
Responsibilities:-
- Own design & delivery for features using Flex Cards, Omni Scripts, Integration Procedures, Data Raptors, and where applicable Calculation Matrices/Procedures.
- Build, maintain Omni Studio components and define best practices: performance budgets, state management, data access patterns, security (CRUD/FLS), and governance for reuse across teams.
- Lead integrations (API-led designs), map payloads, design error strategies, implement idempotency and caching.
- Review PRs and coach junior devs.
Produce HLD/LLD, data flow/sequence diagrams, and ensure NFRs (performance, privacy, availability) are met. - Partner with BAs on scope split (declarative vs.
code) and support UAT/cutover.
Build and maintain Salesforce OmniStudio components: FlexCards, OmniScripts, Integration Procedures, DataRaptors (Extract/Transform/Load). - Implement configuration-first solutions, use Apex/LWC only when required.
- Integrate with external services via REST/SOAP (Named Credentials, External Services), including error handling, retries, and timeouts.
- Optimize performance (IP chaining, response caching, DataRaptor optimization, selective fields).
- Contribute to unit testing, peer reviews, and CI/CD deployments, create concise technical docs and hand-offs.
- Support SIT/UAT and production releases, troubleshoot defects within agreed SLAs.
Qualifications
- 5 - 8 years total experience with 3-5 years focused on Salesforce Omni Studio.
- Strong hands-on experience in Salesforce Development (minimum 5+ years).
- Demonstrated delivery of end-to-end Omni Studio solutions with integrations and Experience Cloud surfaces.
Required Skills
- Deep knowledge of IP design (sub-IPs, conditional blocks, error handling), DR-ETL patterns, data virtualization, and caching strategies.
- Data volume & performance techniques (selective queries, pagination, lazy load, compute vs.
retrieve trade-offs). - Security & compliance: with/without sharing, CRUD/FLS, PII awareness;
SSO/OAuth basics for external APIs. - DevOps and tooling: Git, code scanning (PMD/ESLint, Postman).
Preferred Skills
- Salesforce OmniStudio Developer certification.
- Preferred - Platform Developer II certification.