Job Description
is India's leading Digital Financial Services platform & Largest Digital Wallet, trusted by over 167 million users & 4.4 million businesses.<br/><br/>As a pioneer in the Fintech space, Mobikwik empowers its users with a robust suite of services, including Digital payments, Credit & Investments.<br/><br/>Recently, Mobikwik achieved a significant milestone with its Initial Public Offering (IPO), marking a new chapter in its journey of innovation & growth.<br/><br/>With a mission to democratize financial inclusion, Mobikwik continues to transform how Indians manage their money, offering secure, seamless & user-friendly solutions that cater to a diverse range of financial needs.<br/><br/>Job Title: Senior Director Quality Assurance.<br/><br/>Location: Gurgaon.<br/><br/><b>About the Role:</b><br/><br/></p><p><br/>We are looking for an experienced and strategic QA leader to head the Quality Assurance function.<br/><br/>This role involves building and driving the QA strategy across Payments, Lending, and Wealth verticals, ensuring that all customer-facing and internal systems meet the highest standards of quality, reliability, security, and compliance.<br/><br/>The Head of QA will manage a team of QA engineers, automation specialists, and test managers, while also collaborating closely with Product, Engineering, Security, and Compliance Strategy & Leadership:</b></p><p><br/></p><br/>- Define and execute the end-to-end QA vision, strategy, and roadmap across business verticals.<br/><br/></p><p><br/>- Build and lead a high-performing QA organization (automation, performance, and security testing).<br/><br/></p><p><br/>- Champion a shift-left approach to embed quality early in the product lifecycle.<br/><br/><b>Test Engineering & Automation:</b><br/><br/></p><p><br/>- Drive automation-first testing culture; establish frameworks for regression, integration, performance, and API testing.<br/><br/></p><p><br/>- Implement scalable test automation pipelines integrated with CI/CD for faster releases.<br/><br/></p><p><br/>- Ensure coverage for mobile apps, web applications, microservices, and APIs.<br/><br/><b>Governance & Compliance:</b><br/><br/></p><p><br/>- Ensure QA practices comply with industry regulations (RBI, PCI-DSS, CERT-In, data privacy).<br/><br/></p><p><br/>- Partner with InfoSec teams to incorporate vulnerability, security, and penetration testing.<br/><br/></p><p><br/>- Establish clear metrics and dashboards for product quality, release readiness, and defect leakage.<br/><br/><b>Cross-Functional Partner with Engineering, Product, and Business leaders to ensure seamless releases and minimal production issues.<br/><br/></p><p><br/>- Act as a voice of quality in leadership forums, balancing speed-to-market with risk and stability.<br/><br/></p><p><br/>- Drive UAT and coordinate with external vendors/partners where needed.<br/><br/><b>Innovation & Continuous Improvement:</b><br/><br/></p><p><br/>- Introduce next-gen QA practices: AI-driven testing, predictive defect analysis, self-healing automation frameworks.<br/><br/></p><p><br/>- Foster a culture of continuous improvement, feedback loops, and Experience: 15+ years of overall experience with at least 5+ years in QA leadership roles, preferably in fintech, payments, or large-scale consumer platforms.<br/><br/></p><p><br/>- Strong expertise in QA methodologies, test automation frameworks, performance & security testing.<br/><br/></p><p><br/>- Hands-on experience with tools like Selenium, Appium, JMeter, Postman, Cypress, Playwright, TestNG, or similar.<br/><br/></p><p><br/>- Experience with CI/CD pipelines (Jenkins, GitLab, etc.) and cloud-native testing (AWS/Azure/GCP).<br/><br/></p><p><br/>- Deep understanding of compliance, regulatory, and security requirements.<br/><br/></p><p><br/>- Proven track record of scaling QA teams (20+ people), setting up metrics-driven governance, and influencing senior stakeholders.<br/><br/></p><p><br/>- Strong leadership, analytical, and problem-solving skills with ability to manage ambiguity and deliver under deadlines.<br/><br/><b>Why Mobikwik?</b><br/><br/></p><p><br/>- Work with a fast-paced and innovative team in one of Indias leading fintech companies.<br/><br/></p><p><br/>- Be a part of a company that is transforming digital payments and financial services.<br/><br/></p><br/></p> (ref:iimjobs.com)