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Only 24h Left! Operation Customer Expert Job Opening In India, India – Now Hiring TP


Job description

Job Title: Operations Customer Expert II Location: Chennai Employment Type: Full Time (On-site) Department: Finance / Accounts Receivable

About the Role

We are seeking a detail-oriented and proactive O2C Collections Specialist to join our Finance team.

This role is critical in managing the end-to-end collections process, ensuring timely receipt of customer payments, and maintaining healthy cash flow.

You’ll be the key liaison between internal teams and external customers, driving resolution of outstanding balances while maintaining strong relationships.

Key Responsibilities

- Monitor and manage accounts receivable portfolio to ensure timely collections
- Contact customers via phone, email, and other channels to follow up on overdue invoices
- Investigate and resolve payment discrepancies, disputes, and deductions
- Collaborate with Sales, Customer Service, and Billing teams to resolve issues impacting collections
- Maintain accurate records of collection activities and customer communications
- Prepare aging reports and provide regular updates to management
- Support month-end closing activities and audit requirements
- Recommend accounts for escalation or write-off based on risk assessment
- Ensure compliance with company policies and regulatory requirements

Qualifications

- Bachelor’s degree in Finance, Accounting, Business Administration, or related field
- 1+ years of experience in O2C, collections, or accounts receivable
- Experience working with US process and US shifts
- Strong communication and negotiation skills
- Proficiency in ERP systems (e.g., Oracle, HighRadius) and MS Excel
- Ability to work independently and manage multiple priorities
- Attention to detail and strong analytical skills
- Familiarity with credit risk assessment and cash application processes is a plus
- Immediate joining is preferred

Required Skill Profession

Information And Record Clerks


  • Job Details

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Are You Looking for Only 24h Left! Operation Customer Expert Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TP adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

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Key qualifications for Only 24h Left! Operation Customer Expert typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Before the Interview:

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Other Openings

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