Urgent! Operations - Assistant Manager Job Opening In Mumbai – Now Hiring Asian Heart Institute
Mission To ensure operational excellence, drive quality improvements, foster a productive and positive work environment, and achieve superior customer service levels that meet the standards of care and efficiency required by AHI. Outcomes In your first year with us, you will achieve the following: Patient Care: Foster a culture of patient-centered care, empathy, and compassion among staff members by promoting service excellence, addressing patient feedback to maintain patient satisfaction scores above 95%.
Resolve at least 90% of service-related issues within stipulated timelines.
Patient Flow Management: Oversee patient flow processes, bed management, and patient admissions, transfers, and discharges to optimize capacity, minimize waiting times, and enhance the patient experience.
Clinical Safety: Maintain 100% compliance with hospital policies and safety protocols.
Ensure all departmental equipment is operational and fully compliant, achieving less than 2% downtime due to equipment issues.
Staff Development: Develop and implement training programs to promote professional growth, competence, and teamwork that lead to measurable improvements in staff performance and patient care, while achieving a 95% satisfaction rate in staff feedback surveys.
Quality Assurance and Compliance: Ensure 100% adherence to regulatory standards, accreditation requirements, and quality benchmarks in all aspects of hospital operations, including patient care, safety protocols, infection control, and documentation practices.
Performance Monitoring and Analysis: Monitor key performance indicators (KPIs), operational metrics, and patient satisfaction scores to identify trends, assess performance, and implement process improvements that enhance operational efficiency and service delivery. Competencies You possess the following attributes: Ownership.
You never say, “that’s not my job”.
You act on behalf of the entire company, not just your own team.
Highest Standards.
You have relentlessly high standards and are continuously driving your team to deliver high-quality service and processes. Dive Deep.
You can operate at all levels, staying connected to the details, and question when anecdotal stories don’t match the data.
No task is beneath you. Deliver Results.
You focus on key inputs for your team and deliver them with the right quality and on time.
Despite setbacks, you persevere and never settle. Teamwork.
You promote collaboration and ensure open communication, making every member feel valued. Communication.
You bridge teams with clear, empathetic and constructive communication, fostering trust and inclusivity while resolving conflicts with respect.
You spearhead service improvements that directly impact patient experience and are adept at effectively handling patient grievances with empathy. Operational Excellence.
You possess expertise in streamlining operations for maximum efficiency and minimal cost without compromising on quality. Compliance Management.
You ensure strict adherence to regulations and proactively manage risks by identifying potential issues and implementing preventive measures. Requirements Experience managing and leading teams effectively A minimum of 5 years of experience in operational areas MBA/MHA degree Healthcare, Airline, or Hospitality industry background preferred About Asian Heart Institute Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs.
As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally.
Our foundation rests firmly on four core pillars: Ethics, Experience, Excellence, and Expertise.
At the heart of our approach is a steadfast commitment to integrity and ethical practices, ensuring that every patient is treated with the highest level of respect and care.
We take pride in our team of renowned experts, each contributing years of specialized experience and skill, which is pivotal in driving our pursuit of excellence.
Our focus on expertise is not just about having the best professionals on board, but also about fostering continuous learning and staying ahead in our field.
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Unlock Your Operations Assistant Potential: Insight & Career Growth Guide
Real-time Operations Assistant Jobs Trends in Mumbai, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Operations Assistant in Mumbai, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 92478 jobs in India and 6003 jobs in Mumbai. This comprehensive analysis highlights market share and opportunities for professionals in Operations Assistant roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Asian Heart Institute is currently hiring and seeking a Operations Assistant Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Operations Assistant Manager Jobs Mumbai.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Asian Heart Institute adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Operations Assistant Manager Jobs India varies, but the pay scale is rated "Standard" in Mumbai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Operations Assistant Manager typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Operations Assistant Manager interview at Asian Heart Institute, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Asian Heart Institute's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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