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      Urgent! Operations Head Job Opening In Thane – Now Hiring Colin Pritams Consultancy and Multi Services
 
                        
                         job summary:we are seeking a highly organized and results-driven head of operations to oversee andlead the pan india operations of our verification agency, serving both public and privatesector banks.
this role requires a leader who can ensure on-time and high-quality fieldverifications, optimize turnaround times (tat), and maintain strong relationships withclients.
the ideal candidate will be responsible for streamlining field operations, maintainingservice quality, submitting timely reports to clients, and driving operational excellence acrossall locations.key responsibilities:operations management manage end-to-end field verification operations across all locations in india.
ensure timely submission of accurate and high-quality verification reports to clients.
monitor and maintain tat as per client slas for each type of verification.
instruct location heads / managers to make sure verifications are conducted andcompleted on time.client management act as the key operational point of contact for public and private banking clients.
ensure client expectations are consistently met or exceeded.
address and resolve operational escalations professionally.
identify opportunities to grow business from existing clients through serviceimprovements and upselling.quality control oversee the quality check process to ensure all reports sent to clients meet definedstandards.
implement and monitor qc sops for all types of verifications.
review qc reports along with the analyst & managers and initiate corrective andpreventive actions where required.team & stakeholder coordination liaise with location heads, city managers, and regional teams to ensure operationalalignment and smooth functioning.
conduct daily/weekly review meetings with managers and location heads to trackperformance, field challenges, and productivity.
gather and analyze reports from various regions to present actionable insights toleadership.strategic planning & process improvement develop strategies to continuously improve tat, field efficiency, and quality.
design and implement sops to standardize operations across the country.
use data and feedback to identify operational bottlenecks and eliminate inefficiencies.
collaborate with technology teams to implement tools or platforms that enhanceoperations.key requirements: bachelors degree (graduate in any field; preference for business, operations, orrelated discipline).
mba is an advantage.
8+ years of experience in operations management, preferably in verification, bfsisupport services, or field operations.
strong understanding of field verification processes, especially in banking.
experience handling pan india operations and multi-location team management.
proven track record in managing slas, tats, and client delivery.
excellent leadership, communication, and problem-solving skills.
proficiency in excel, mis reporting, and using crm/operations platforms.key performance indicators (kpis): average turnaround time (tat) % of reports delivered on time quality score of reports client satisfaction/feedback number of operational escalations operational cost efficiency team productivity metrics
Experience
2 - 8 Years
No. of Openings
4
Education
B.Com, Any Bachelor Degree, M.Com, Any Master Degree
Role
Operations Head
Industry Type
Recruitment Consulting / Staffing Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
✨ Smart • Intelligent • Private • Secure
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Unlock Your Operations Head Potential: Insight & Career Growth Guide
Real-time Operations Head Jobs Trends in Thane, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Operations Head in Thane, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 82781 jobs in India and 643 jobs in Thane. This comprehensive analysis highlights market share and opportunities for professionals in Operations Head roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Colin Pritams Consultancy and Multi Services is currently hiring and seeking a Operations Head to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Operations Head Jobs Thane.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Colin Pritams Consultancy and Multi Services adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Operations Head Jobs India varies, but the pay scale is rated "Standard" in Thane. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Operations Head typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Operations Head, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
 
            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Operations Head interview at Colin Pritams Consultancy and Multi Services, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Colin Pritams Consultancy and Multi Services's products or services and be prepared to discuss how you can contribute to their success.
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