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Operations Manager Job Opening In India, India – Now Hiring TP


Job description

We are seeking a seasoned Operations Manager to lead and optimize customer service operations.

The ideal candidate will have deep experience in managing high-volume customer interactions, driving service excellence, and leading teams in a dynamic travel environment.

Familiarity with travel booking systems and GDS platforms (e.g., Amadeus, Sabre) is highly desirable.

️ Key Responsibilities:
Oversee daily operations of the customer service, ensuring timely and effective resolution of customer queries.
Lead, coach, and develop a team of supervisors, agents, and support staff to meet performance targets.
Monitor service levels, call quality, and customer satisfaction metrics; implement corrective actions as needed.
Collaborate with IT and product teams to ensure smooth functioning of booking systems and GDS tools.
Manage workforce planning, shift scheduling, and resource allocation to optimize coverage.
Handle escalations and complex customer issues with professionalism and empathy.
Drive continuous improvement initiatives to enhance customer experience and operational efficiency.
Ensure compliance with travel industry regulations, data protection standards, and internal policies.
Prepare and present performance reports to senior management.

Qualifications:
Bachelor’s degree in any.
7+ years of experience in contact centre operations, in the travel or airline industry.
Proven leadership experience managing large teams in a customer service environment.
Familiarity with GDS platforms (Amadeus, Sabre, Galileo) and travel booking systems.
Strong analytical, communication, and conflict-resolution skills.
Ability to thrive in a fast-paced, customer-centric environment.

Preferred Skills:
Certification in GDS systems or travel technology platforms.
Multilingual capabilities are a plus.
Strong team handling skills

What We Offer:
A collaborative and energetic work culture.
Opportunities for growth in the global travel industry.
Competitive compensation and benefits.

Required Skill Profession

Top Executives


  • Job Details

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Unlock Your Operations Manager Potential: Insight & Career Growth Guide


Real-time Operations Manager Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Operations Manager in India, India, highlighting market share and opportunities for professionals in Operations Manager roles.

333863 Jobs in India
333863
34428 Jobs in India
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Download Operations Manager Jobs Trends in India and India

Are You Looking for Operations Manager Job?

Great news! is currently hiring and seeking a Operations Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TP adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Operations Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Operations Manager?

Key qualifications for Operations Manager typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Operations Manager?

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Interview Tips for Operations Manager Job Success

TP interview tips for Operations Manager

Here are some tips to help you prepare for and ace your Operations Manager job interview:

Before the Interview:

Research: Learn about the TP's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Operations Manager interview at TP, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TP's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Operations Manager Positions

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