Oracle ARCS Consultant

<p><p><b>Description : </b><br/><br/><b>Job Title : </b> Oracle ARCS Consultant<br/><br/><b>Job Type : </b> Fulltime<br/><br/><b>Location : </b> Pune<br/><br/><b>Responsibilities :</b></p><p><br/></p><p>- Liaise with client application lead for day-to-day activities.</p><p><br/></p><p>- Work in L2 support and Enhancements for issues related to Oracle ARCS.<br/><br/></p><p>- Tickets tracking, resolving and SLA management.<br/><br/></p><p>- Suggest Best Practices & improvements in the current ARCS landscape.<br/><br/></p><p>- Attend all internal and client meetings.<br/><br/></p><p>- Coordinate with other teams, business users, Vendor (e.g. Oracle).<br/><br/></p><p>- Help in patching and monthly closure activities.<br/><br/></p><p>- Documenting and Maintaining SOPs and KEDB.<br/><br/></p><p>- 24x7 support for P1 issues.<br/><br/></p><p>- Raise risks/issues (if any) on time.<br/><br/><b>Skills & Experience Required :</b></p><p><p><b><br/></b></p>- 10+ years of hands-on experience in L2 Application Support and Enhancements for Oracle ARCS.<br/><br/></p><p>- Well versed in with ARCS Architecture and Business processes of Reconciliation, Transaction Matching.<br/><br/></p><p>- Experience in understanding current architecture and providing improvement suggestions.<br/><br/></p><p>- Hands on experience in resolving tickets and meeting SLAs.<br/><br/></p><p>- Excellent communication skills.<br/><br/></p><p>- Ready to work 3pm to 12 midnight IST shift.</p><br/></p> (ref:hirist.tech)