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Oracle CRM Application Engineer Job Opening In India, India – Now Hiring Best Infosystems Ltd.


Job description

Oracle CRM Developer_Full-Time_Chennai


Job Title: Oracle CRM Developer

Job Type: Full-Time

Location: Chennai

Experience: 5+ years


Job Summary:


We are seeking an experienced Oracle E-Business Suite (EBS) Consultant with strong functional and technical expertise in Oracle Service (CS) modules, particularly Oracle Teleservice and Oracle Install Base.

The ideal candidate will be responsible for implementing, configuring, supporting, and enhancing the Oracle Service suite to streamline service operations and improve customer experience.


Key Responsibilities:


  • Implement and configure Oracle Teleservice and Oracle Install Base modules as part of the Oracle EBS suite.
  • Analyze business requirements and translate them into functional and technical solutions.
  • Design and develop enhancements and customizations using Oracle tools (Forms, Reports, PL/SQL, APIs).
  • Provide end-to-end support including incident resolution, service request handling, and user training.
  • Configure and maintain Service Requests (SRs), Task Management, Service Contracts, and Service Logistics.
  • Manage and maintain Install Base items, item instances, transactions, and associations.
  • Integrate Oracle Service with other modules (Inventory, Contracts, Field Service, etc.).
  • Perform unit testing, system integration testing (SIT), and support user acceptance testing (UAT).
  • Collaborate with cross-functional teams including business analysts, developers, DBAs, and end-users.
  • Document system configurations, business processes, and user guides.
  • Monitor and resolve any data integrity issues within Install Base and Service modules.


Required Skills & Qualifications:


  • Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related field.
  • 5+ years of hands-on experience with Oracle EBS R12 with focus on Oracle Service (CS) modules.
  • Deep knowledge of Oracle Teleservice, Install Base, and related modules (Service Contracts, Field Service, etc.).
  • Strong understanding of Oracle EBS architecture and database structure.
  • Experience with Oracle tools like SQL, PL/SQL, Workflow Builder, Forms, and Reports.
  • Ability to create and use APIs related to Service and Install Base modules.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work independently and manage multiple priorities in a dynamic environment.


Preferred Qualifications:


  • Oracle EBS R12 certification in Oracle Service modules.
  • Knowledge of integrations with Oracle CRM, Logistics, and Inventory modules.

Required Skill Profession

Computer Occupations


  • Job Details

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Are You Looking for Oracle CRM Application Engineer Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Best Infosystems Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

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6. Respect for human rights

7. Obeying India laws and regulations

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Best Infosystems Ltd. interview tips for Oracle CRM Application Engineer

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Research: Learn about the Best Infosystems Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

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Final Thought:

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