Role : PMS Deployment Lead – India Region
Location : Remote (India-based)
Schedule : includes up to 10% travel for onboarding and team meetings
Pay Rate: 35-40 Lakh per Annum, Fixed
Interview Process : 2 Rounds
Must Haves:
- 2+ years of experience in Reservations, Front Office , or related rooms operations
- 2+ years of hotel supervisory experience in operations
- Strong familiarity with Oracle Opera PMS
- Experience in training delivery and preparation
- Ability to manage deployments across multiple properties simultaneously
- High attention to detail and strong coordination skills
Nice to Haves:
- Experience with RESERVE CRS, HotSOS, Medallia Concierge, Sertifi , and credit card processing systems
- Strong communication skills for global collaboration
- Experience working with vendors and regional teams
Day to Day:
- Prepare hotel configuration data for Opera Cloud deployment
- Conduct project kickoff and training webinars for hotel teams
- Develop and maintain training materials (slide decks, trainer notes, videos)
- Manage simultaneous deployments across multiple properties
- Collect, review, and update hotel configuration data per Hyatt standards
- Maintain relationships with PMS vendors supporting training and implementation
- Collaborate with hotel teams, vendors, and regional stakeholders globally