Portfolio Coordinator/Pipeline Manager

Job description

Who We Are:

Cimpress has created a new business called Cimpress Open whose mandate will be to excel at serving customers via third-party channels.

Cimpress Open harnesses the power of our state of the art Mass Customization Platform to integrate with key partner businesses, leveraging the product breadth and scale advantages provided by Cimpress’ mass customization businesses.

The platform consists of modular, multi- tenant services, making it easy and fast to do things like introduce new products, reach customers, and track orders.

Last year, Cimpress generated over $3B in revenue through customized print products, signage, apparel, packaging, and more.

Cimpress Open has significant growth opportunities as it establishes a presence with digital design software partners and established ecommerce marketplace platforms.

We encourage our engineers to think like an owner, acting small, while supported by a large organization.

This is a new team with significant flexibility to define the landscape of technology for solving business problems.

The engineering team is an integral stakeholder in defining and building the product.

We’re a digitally native eCommerce company operating across multiple global marketplaces, including Amazon, Walmart, and other regional platforms.

With a growing portfolio serving both B2B and B2C customers, we pride ourselves on delivering high-quality products and seamless online experiences.

Role Overview:

The Portfolio Coordinator/Pipeline Manager (PCM) is the strategic orchestrator and flow driver responsible for optimizing the end-to-end product listing pipeline.

This role ensures resource flow, prioritization, and planning align directly with corporate strategic objectives (Organizational Efficiency and PLM Framework compliance), maximizing throughput and quality.

Key Objectives:

1. Manage the end-to-end PLM/Product Pipeline Planning process, ensuring continuous, efficient and effective flow from conception to go-live.
   
   
2. Establish and maintain an efficient portfolio management methodology and governance framework, aligned with Lean-Agile principles.
   
   
3. Achieve optimal resource utilization and reduced delays through proactive capacity planning and management of resource dependencies.
   
   

Core Responsibilities:

• Pipeline Orchestration & Flow Management: Serve as the single point of coordination for the product pipeline, engaging with cross-functional teams (e.g., Channel, ProdOps, Care, GSO, Fulfillers, etc) to guide products through discovery, creation, and deployment phases.
  
  Secure that all teams are focused on the right products at the right time to minimize waste and ensure high quality.
  
  
• Portfolio Governance & Prioritization: Implement and manage the core portfolio areas: Governance, Prioritization, Strategy and Planning, and Optimization.
  
  Centralize and oversee the intake process of products, confirming resources, and conflicts are deliberately addressed.
  
  Drive stakeholder collaboration to prioritize and sequence the pipeline based on strategic importance, while leveraging your exceptional negotiation skills and diplomacy to remove barriers to progress.
  
  
• Methodology and Process Enforcement: Collaborate to develop, manage, and enforce IT portfolio/program/project methodologies and disciplines, driving adherence to Lean and Scaled Agile practices to ensure strategic alignment.
  
  
• Capacity Planning: Drive capacity planning for initial and ongoing identification of resource needs and scheduling that will be used for making critical portfolio decisions, balancing output velocity with capacity constraints.
  
  
• Initiative Control & Reporting: Design and present executive-level reports summarizing pipeline health, adherence to KPIs (e.g., % On-Time Delivery, Pipeline Throughput, Resource Utilization Rate, QA Pass Rate, etc.), and alignment with the multi-year roadmap.
  
  
• Risk and Issue Management: Monitor, document, and manage portfolio/pipeline risks and issues, and identify and resolve cross-team barriers that hinder the flow of value through the pipeline.
  
  

Qualifications & Experience:

• Bachelor's Degree in Business Administration, Finance, Project Management, or a related field is preferred.
  
  
• Up to five(5) years of practical experience in IT project or portfolio coordination of large-scale systems, with demonstrated experience in strategic portfolio management methods and orchestrating end-to-end product lifecycles.
  
  
• Expert knowledge of IT Governance, resource capacity planning tools, and portfolio management methodologies (PPM).
  
  
• Demonstrable experience and expertise in Lean-Agile principles, flow management, and program/portfolio execution in a Scaled Agile Framework (SAFe) environment.
  
  
• Certifications in SAFe Lean Portfolio Management (LPM) or SAFe Release Train Engineer (RTE) certification is strongly preferred.
  
  Project Portfolio Management (PPM), Program Management Professional (PgMP), or Project Management Professional (PMP) are desirable.
  
  

What We Offer:

• Competitive salary
• Flexible PTO and remote work options
• A fast-paced, collaborative, and supportive work environment
• Career development opportunities in a high-growth eCommerce company

Why You'll Love Working Here:

Being at Cimpress means that you don’t see work as just a building, a desk or a manufacturing floor.

You see it as a chance to take a step forward in your career journey – and your life.

We strive to give you everything you need to learn, grow, and succeed.

Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons.

We embrace the chance to operate outside of our comfort zone to discover what we’re capable of.

Some might call that a challenge; we just call it another great day at work.

We're Remote-First:

In 2020, Cimpress adopted a Remote-First operating model and culture.

We heard from our team members that having the freedom, autonomy and trust in each other to work from home and the ability to operate when they are most productive, empowers them to be their best.

Vista also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results.

Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.

About Us:

As an e-commerce powerhouse, Cimpress creates customer value (and delight) through accessible, cutting-edge technology.

We are the marketing partner to millions of small businesses around the world.

For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions that include signage, logo apparel, promotional products, face masks, flyers, postcards, business cards, websites and digital marketing.

With Vista, small businesses are able to create and customize their marketing with easy-to-use digital tools and design-templates, or by receiving expert graphic design support.

In 2020, Vista acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers to make it easy for designers and clients to work together to create designs they love.

Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Equal Opportunity Employer:

Cimpress is an Equal Employment Opportunity Employer.

All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations.

This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

Required Skill Profession

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