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Urgent! Problem Manager Job Opening In India, India – Now Hiring LanceSoft Middle East



Job description

We have a new opportunity for Problem Manager with our client.

Interested candidates send me your CV to


Title: Problem Manager

Duration: 6 Months Contract with possible extension

Location: Remote


Job Description:

Required Skills & Experience

  • Proven experience in problem and incident management within banking technology environments.

  • Strong understanding of core banking platforms (e.g., Oracle FLEXCUBE) and their dependencies
  • Hands-on experience with AI-based problem detection tools , log analytics platforms (e.g., Splunk), and ITSM tools (e.g., Helix)
  • Familiarity with ITIL processes , especially around service stability, RCA, and SIP governance
  • Excellent communication and stakeholder management skills.

  • Ability to lead cross-functional investigations and drive consensus on resolution paths.


Preferred Qualifications

  • ITIL Foundation or Practitioner Certification.

  • Experience with AI/ML tools for predictive analytics in IT operations.

  • Exposure to cloud platforms (Azure, AWS) and hybrid infrastructure models.

  • Prior experience in managing service improvement plans and action trackers (8) .


Interested candidates send me your Cv along with below details:

Expected salary:

Notice Period:

Current Location:

Nationality:


Required Skill Profession

Operations Specialties Managers



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