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Urgent! Process Improvement Manager Job Opening In India, India – Now Hiring Infosys BPM

Process Improvement Manager



Job description

Greetings from Infosys BPM Ltd.,

We are hiring Assistant Quality Manager for a Banking project at Chennai, please find the below job description for your reference and apply if interested.


Job Role: Assistant Quality Manager

Work Location: Chennai (work from office)

Education Qualification: Full-time graduation / Post graduation

Experience required: At least 6 years of experience in Quality and Process Improvement in banking Domain


Job Description:


- Good experience & knowledge in Quality management Systems, Process Improvement, Service Delivery Quality Management Systems.


- Good working knowledge of Quality Control methodologies.


- Good working knowledge of Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), Lean methodologies.


- Experience on Quality Assurance practices leading Stable and predictable process performance.


- Experience in leveraging & proven expertise in replicating key best practices and standards, realizing cross industry synergies.


- Experience in leveraging industry leading Quality audit platforms to enhanced user experience and efficiency of the Quality Team.


- Experience in managing transition accounts and driving early-stage interventions to ensure Right first-time implementation of quality processes.


- Process Improvement Methodologies, Diagnosis and implementation of improvement opportunities to solve chronic business challenges focusing on process effectiveness and efficiency with examples walkthroughs.


- Ability to enhance key metrics by driving focused initiatives by partnering with delivery and client teams leading business benefits.


- Ability to analyze complex data and share key process and business inferences/insights with the leadership team.


- Ability to project manage complex change initiatives by partnering with clients.


- Lean and Six Sigma concepts understanding, ability to demonstrate quality concepts and leveraging to meet business objectives.


- Work closely with the Training Team to drive key Knowledge Management initiatives and close loop implementation of training need analysis


- Strong communication skills.


Regards,

Infosys BPM Talent Acquisition Team


Required Skill Profession

Operations Specialties Managers



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