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Urgent! Product Support Engineer(Interviewer) Job Opening In Thiruvananthapuram – Now Hiring Futuremug

Product Support Engineer(Interviewer)



Job description

Product Support Engineer(Freelance Interviewer)

Location: Remote


Skills and Qualifications:

  • Fluent in English, both speaking and writing.

  • Excellent written and verbal communication skills.

  • Strong time management skills, results-focused, and a proactive nature.

  • Ability to learn quickly and to adapt easily to change.

  • Experience using CRM systems, Salesforce.com preferred.

  • B.Tech/B.E./MCA and/or IT Networking or Security Certification such as: Network+, CCNA, or Security+.

  • 4-8 years of relevant experience in technical support/helpdesk role troubleshooting network and/or network security problems.

  • Strong understanding of TCP/IP networking, applying OSI model troubleshooting methodology, Windows and Macintosh operating systems, and VPN technologies and their corresponding protocols.

  • Familiarity with authentication protocols (LDAP, RADIUS, etc.), cloud platforms such as Azure and AWS, multifactor authentication software, antivirus, intrusion prevention software, and WAN protocols.



Required Skill Profession

Other General



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