Program Director

Job description

Program Director

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. 

On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.

🚀 Where We Are Now: Series A Startup with Boundless Opportunities! 🚀

🎯 Our Vision for Payment Transformation: We’re on a mission to disrupt the traditional online payment landscape.

By pioneering a faster, safer, and incredibly simple payment solution, we're challenging the status quo of virtual account payments and setting a new standard for seamless transactions, enabling payment in just 20 seconds powered by open banking regulatory framework.

📲 Strategic Partnership with Top Brands: As we build a new category in one-click fast payments, you'll have the opportunity to work alongside industry leaders, partnering with top-tier D2C brands ranging from telco providers, banks, FnB, and OTT to create a network that redefines the future of online payments.

🚀 Your Opportunity to Innovate: If you're passionate about innovation and eager to make a significant impact, this is your chance to be part of something truly transformative and create value.

You are a great problem solver who is entrepreneurial, out-of-the-box thinker and excited about building something new.

The thought of challenging the status quo motivates you and keeps you energised.

You get an adrenaline rush by the thought of conceptualizing and driving the implementation of a product that can scale up to support billions of transactions per day and a product that can not only work across geographies, but also comply with the regulatory restrictions of each country.

You know you are the right candidate to manage such products and their successful market launches.

If you are excited about the potential of Open APIs, Cloud, Big Data, Data Science, Automation, Design Based Thinking, CRM Solutions, amazing UIs and awesome Mobile Apps, we need you.

For the role, we are hiring professionals for our Excellence Center based in Jakarta.

We are looking for Engineering or equivalent, preferably with MBA, candidates from premier Universities and with a background in an early stage consumer facing product company.

As a Program Director, you will play a key role in driving the organization's growth by introducing our products and service offerings to the market and by growing our payment network in a region.

The role initially will focus on Indonesia and would eventually grow as the company expands in other geographies.

Join a multicultural team at the epicenter of transforming Indonesia's future payment industry.

Seize this rare opportunity to be a game changer in an environment that thrives on innovation and collaboration.

Don't miss out on the chance to be part of a live, dynamic company ready to soar to new heights in the coming year.

Ready to simplify and revolutionize transactions?

Apply now and let's embark on this exciting journey to reshape the world of payments together! 🚀💳#IndepaySetaraJourney #PaymentsInnovation

What your current role should be like?

• Minimum 6+ years of experience in leading cross-functional teams to deliver strategic initiatives, ideally within a startup or dynamic environment.
• Proven ability to multitask in managing complex projects and ensure timely and cost-effective delivery while maintaining a focus on quality and compliance.
• Demonstrated success in building and managing relationships with partners and stakeholders, both internal and external, ensuring mutual growth and alignment.
• Strong expertise in program governance, process development, and risk management, with a track record of addressing dependencies and mitigating challenges.
• Experience in launching and driving go-to-market strategies, especially for digital or hardware solutions, in collaboration with internal teams and external vendors.
• Ability to lead operational excellence initiatives and drive strategic enhancements in customer support, SOP creation, and process improvements.
• Identify, plan, and execute product-related technical requirements for specific projects.

What will you do?

• You will perform a cross-functional role and will be responsible for introducing our products and services to the market in a timely and cost effective manner.
• You will define the processes and governance around programs and projects and ensure adherence to them.
• You will be responsible for planning, overseeing and leading programs/projects from ideation through to completion.
• You will develop high-quality project charters and plans based on the business requirements and available project resources.
• You will manage all aspects of a project, end-to-end, to agreed-upon customer requirements and will ensure all technical, compliance, and quality targets are met.
• You will spearhead innovative projects, including successful launch of impactful hardware/software products and oversee their scalability across the organization.
• You will identify, analyze and address project risks and dependencies, with the regular sharing of lessons learned.
• You will prepare various project reports for management, client, and other stakeholders.
• You will manage various integration activities with third-party vendors and internal systems for seamless collaboration.
• You will identify market segments for pilot testing and define success criteria for it.
• You will develop and execute strategies to measure market reception of our products and will work closely with the product team to refine the products based on market feedback.
• You will spearhead various integration activities going on with our partners.
• You will spot challenges, trends and opportunities (including but not limited to regulations and business) to help formulate an effective product development strategy.
• You will utilize strategic data analysis to improve operations and evaluate business performance metrics.
• You will develop clear and concise documentation for the consumption of various stakeholders, internal and external, in your remit.
• You will be agile and flexible to contribute outside your defined responsibilities to help the organisation grow at a fast pace.

What do you have?

• You have more than 6 years of relevant experience in a leadership role.
• You have good exposure to Fintech products and financial institutions, and have an understanding of financial regulations.
• You have demonstrated expertise in managing strategic marketing campaigns, including digital and 360 campaigns, leading to significant engagement and revenue growth.
• You have successfully spearheaded the introduction of multiple products in markets in your previous engagements.
• You have implemented proven strategies to measure the success of product launch through market research and customer feedback.
• You have headed multiple pilot projects simultaneously with a team of passionate and talented individuals.
• You have experience in various project management methodologies and tools, and have managed end-to-end deliveries of multiple projects.
• You are experienced in creating and managing project plans, in MPP or equivalent, spanning thousands of line items, with resources and budget requirements clearly articulated.
• You are an expert in creating a work-breakdown structure and WBS dictionary, and in identifying and documenting risks and dependencies for each element.
• You have a proven track record of collaborating across diverse teams and vendors for project success.
• You preferably have PMP and/or Prince2 certifications.
• You can multitask and manage multiple programs simultaneously.
• You have a leadership DNA with proven ability to excite and lead a cross-functional team.
• You are an expert in conflict resolution and can bring everybody on the same page.
• You have demonstrated results in improving operational workflows through innovative SOPs and data-driven decisions.
• You preferably have payment domain knowledge and have a background in an early stage product company.

How do you do it?

• You thrive in a dynamic and fast paced environment.
• You deliver on your commitments without fail.
• You have an analytical and data-driven approach in day-to-day work.
• You are always energetic and work well under pressure.
• You are affable and know your way around the organization.
• You have excellent communication skills and have the ability to impact and influence.
• You have an unparalleled attitude and determination to succeed against all odds.
• You can multi-task and have excellent time management and prioritisation skills.
• You are a strategic thinker who understands business opportunities to create a competitive advantage.
• You have excellent problem solving and analytical skills, and can think outside the box to proactively provide the right solution.
• You have a keen eye for detail.
• You stay positive and bring out the best in a team.
• You are independent, self-motivated and a fast learner.
• Patience and perseverance are your key attributes.

What do we offer?

You will be working alongside other passionate and talented people in a beautiful, spacious and well lighted office with all the perks and flexibility of a coveted technology product company.

Besides, you will have a sense of purpose and excitement as we offer:

• An opportunity to make a positive impact on the world by providing basic financial services to unbanked and underbanked people worldwide.
• An opportunity to define and develop a product for the global market.
• An opportunity to be part of the core team who will build a global company and define its culture and processes.
• An opportunity to move horizontally or vertically across geographies through multiple career paths.
• An opportunity to work at the frontier of modern banking solutions technology.

Of course, we do have competitive salaries, long term incentives and many other generous benefits.

We promote entrepreneurship culture and look forward to a budding ground for future entrepreneurs.

Required Skill Profession

Other Management Occupations