Program Manager

Job description

**_Job Title:_**

Program Manager

**About Skyhigh Security:**

Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry.

Our mission is to protect the world’s data, and because of this, we live and breathe security.

We value learning at our core, underpinned by openness and transparency.

Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack.

Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world.

With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.

Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you.

We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential.

From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self.

We are on these too! Follow us on LinkedIn (https://www.linkedin.com/company/skyhighsecurity/mycompany/) and Twitter@SkyhighSecurity (https://twitter.com/SkyhighSecurity?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor) .

**_Role Overview:_**

As a Agile Program Manager for a Skyhigh Product Group, you will act as a central coordination point that can provide a consolidated and holistic view of program delivery progress across a Product Group.

You will ensure clear and transparent communication with all stakeholders and your passion and enthusiasm for organization and attention to detail will enable you to fully execute the planning, facilitation and communication of complex deliveries.

You will bring best practice Agile delivery improvements to the team, embedding a data driven approach to driving a continuous improvement culture.

**Role Overview**

As an Agile Program Manager for a Skyhigh Product Group, you will act as a central coordination point that can provide a consolidated and holistic view of program delivery progress across a Product Group.

You will ensure clear and transparent communication with all stakeholders and your passion and enthusiasm for organization and attention to detail will enable you to fully execute the planning, facilitation and communication of complex deliveries.

You will bring best practice Agile delivery improvements to the team, embedding a data driven approach to driving a continuous improvement culture.

**In this role:**

The Agile Program Manager is part of a team of program managers that operate across the various product groups that together make up Skyhigh Security’s portfolio of products.

Role details:

Program Leadership:

+ Work with Senior leadership to ensure that the Product Domain and program goals are aligned with the company's strategic vision
+ Lead the end-to-end planning, driving accountability in teams towards delivery of major initiatives within the product domain
+ Define the program milestones and success criteria in alignment with OKRs

**Plan, facilitate & communicate** **across product domains to provide a holistic, consolidated Product Group delivery with transparent progress information at the portfolio level.

This includes:**

+ Proactively identifying and managing major dependencies related to departments outside of engineering, particularly in relation to New Product Introduction items.
+ Collaborating with teams across product management, engineering, design, marketing, sales and customer success to ensure alignment and seamless delivery execution.
+ Owning and delivering all reporting, including to executive stakeholders on program progress, RAID and milestones.
+ Fostering a clear and effective communication approach so all Product Group portfolio information is readily available
+ Coordinating annual & quarterly portfolio planning
+ Proactively identify, assess and mitigate Product Group-level risks

**Deliver & execute** **all initiative tracking, including workforce allocation against business defined goals and budget guardrails, and value tracking for limited availability releases and recent GA release.

You will also:**

+ Ensure Jira can deliver consistent portfolio-level reports, while enforcing adherence within the teams for the collection of core data
+ Identify key dependencies across the product group and the wider portfolio,, ensuring these are picked up and owned by the appropriate Engineering Manager.

Seek out continuous improvement by working alongside other Program Managers to drive a common approach to portfolio management for process, tools & people.

You’ll establish portfolio execution KPIs at the Product Group Level, while seeking out ways to drive improvement initiatives to improve those KPIs.

**Provide coaching and development** **to the teams related to agile delivery best practices.**

**General Background and Experience** **required for a Program Manager:**

+ 8-10+ years of agile program management experience Engineering Product Domains
+ At least 3+ years managing complex Engineering initiatives for a Product Group, which comprises multiple product domains.
+ Experience working with distributed Engineering teams across time zones, in a global organization.
+ Extensive expertise of agile program management discipline and methodologies.
+ Demonstrated ability to facilitate, lead, organize and motivate matrix teams while working across team dependencies to achieve Program results within defined project milestones and identified timelines.
+ Excellent time management, communication (written, verbal), and organization skills across multiple levels and functional areas, with a strong ability to cohesively synthesize data and key points for both internal and executive consumption.
+ Excellent knowledge of change management methodology.
+ Tools: Proficiency in Agile Program Management tools e.g. Jira, Confluence

**It would be great if you also have** **the following, but they are not required** **:**

+ PMP certification
+ Agile Certification

**Our culture:**

We’re committed to investing in the growth and development of our team to reach their full potential.

We embrace flexibility, offering opportunities to work in person at our hubs where our teams enjoy whiteboarding, grabbing lunch, collaborating on customer opportunities, and more.

We also facilitate opportunities to work remotely, providing a balance for all of our global teams.

From our employee recognition program, to leadership and technical development, to team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self, 100% of the time.

**_Company Benefits and Perks:_**

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities.

We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day.

We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

+ Retirement Plans
+ Medical, Dental and Vision Coverage
+ Paid Time Off
+ Paid Parental Leave
+ Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Required Skill Profession

Other General