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Program Manager, Managed Services Job Opening In India, India – Now Hiring Team Computers


Job description

Position: Business Project Manager

Location: Mumbai

Industry: IT

Experience Required: 8-15 Years


End user computing, Datacenter, Managed Services, Networking


Job description

Program Manager /Operations Manager roles in managed services overseeing client relationships and service delivery aligning IT operations with strategic business goals.

Focus on high-level strategic objectives, managing multiple projects, and aligning with long-term vision, concentrate on the day-to-day execution, process improvement, team leadership, and managing IT infrastructure like, End user computing, datacentres, networks and cloud systems within the managed services context.

Objectives of this role:

  • Maintain constant communication with client, team, and internal & external stakeholders to ensure proper operations of the client.

  • Develop, implement, and maintain quality assurance protocols
  • Increase the efficiency of existing processes and procedures to enhance the clients internal capacity
  • Ensure that operational activities remain on time and within budget

Responsibilities:

  • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
  • Partner with cross-functional teams to improve proprietary tools and systems
  • Conduct budget reviews and report cost plans to upper management

Required skills and qualifications:

  • 8+ years of proven success in an operations or Program / Project management role
  • Strong skills in budget development and oversight
  • Excellent ability to delegate responsibilities while maintaining client IT Infrastructure.

  • Proficiency in conflict management and business negotiation processes
  • Knowledge of business productivity software and an aptitude for learning new applications.

Preferred skills and qualifications

  • Bachelor’s degree (or equivalent) in operations management, business administration, or related field
  • Strong IT skills, including database development

Required Skill Profession

Operations Specialties Managers


  • Job Details

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Unlock Your Program Manager Potential: Insight & Career Growth Guide


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346869 Jobs in India
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Are You Looking for Program Manager, Managed Services Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Team Computers adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for Program Manager, Managed Services Job Success

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