Urgent! Program Manager, Storewalk plus Job Opening In India, India – Now Hiring Amazon
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
DESCRIPTION:
Job summary
Amazon.com, Inc.
seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.
Today, we operate retail websites in nine countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history!
Retail Business Services (RBS) leverages technology to improve customer experience and selling partner experience while lowering Amazon's cost structure.
Vision of RBS is to accelerate Amazon's flywheel by 1) improving the customer experience by identifying and eliminating Buying issues, 2) improving selling partner listing quality to drive GMS and reducing fulfillment defects to drive profitability .
We strive to eliminate the root cause of the defect and wherever not possible, we leverage machine learning to find and fix at scale or surface to selling partners.
Key job responsibilities
As a Program Manager, you will work on eliminating customer frustration points with the buying process on Amazon retail shopping experiences.
In particular, (1) Identify, validate & size the impact of friction points in the buying experience leading to drop-off at various stages of the purchase journey, (2) Partner with upstream teams, subject matter experts, vendor managers & account managers to help streamline and standardize areas impacting buying experience; (3) Work with tech PoCs in RBS and in the partnering team to develop scalable solutions and (4) establish mechanism to monitor the performance of solution post implementation; (5) Prepare holistic documentation on buying experience levers, insights and recommendations.
A successful candidate will be an exceptional strategic thinker and will have exposure to customer experience improvement.
Key skills for the role include an extraordinary ability to deal with ambiguity, to network effectively and influence partner teams without authority, to overcome unforeseen obstacles, and a passion for developing a deep understanding of the program, product and ops excellence.
A day in the life
The successful candidate will have good program management skill with the ability to conduct in-depth analyses, think big and identify game-changing opportunities.
In addition, you will be expected to deliver solutions and programs that are technology based, highly scalable, secure, and flexible - all while maintaining customer and business partner focus.
You will work with internal and external stakeholders to identify, define, and specify solutions meeting our customers' and vendors' needs.
The individual would have targets on process standardization, automation and business metrics.
Would engage with the business and support/service teams and build customer confidence through quality delivery, robust processes and sound reporting metrics.
The individual would be responsible and be a point of escalation for the delivery by the teams working with him/her.
BASIC QUALIFICATIONS:
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS:
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Program Manager Potential: Insight & Career Growth Guide
Real-time Program Manager Jobs Trends in India, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Program Manager in India, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 346853 jobs in India and 35841 jobs in India. This comprehensive analysis highlights market share and opportunities for professionals in Program Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Amazon is currently hiring and seeking a Program Manager, Storewalk plus to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Program Manager, Storewalk plus Jobs India.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Amazon adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Program Manager, Storewalk plus Jobs India varies, but the pay scale is rated "Standard" in India. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Program Manager, Storewalk plus typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Program Manager, Storewalk plus, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Program Manager, Storewalk plus interview at Amazon, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Amazon's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Program Manager, Storewalk plus is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!
