Program Manager Tech 4

Job description

<div>JOB DESCRIPTION<br /> <br /> Location: Bangalore.<br /> Education: Hold a degree in communications, journalism, or related fields.<br /> Top 3 skills: Have 3 5 years of experience supporting leadership communications, including crafting messages and coordinating executive visibility.<br /> Are proficient in creating communication materials using Microsoft 365 tools (PowerPoint, Outlook, Word, SharePoint) without relying on third-party design tools.<br /> Have hands-on experience hosting in-person and virtual campaigns aimed at improving employee experience and engagement.<br /> Possess basic video editing or Photoshop skills, which would be a strong plus for producing dynamic and visually appealing content.<br /> <br /> <br /> Exp: 5-10 years of experience as a communications manager in the tech sector, leading corporate communications programs, with a proven track record of running impactful internal communications strategies and programs, including events, newsletters, presentations, social media and other content distribution channels.<br /> Proven storytelling experience within a corporate environment, communicating to a large, global audience at all levels of the organization.<br /> Bachelor's degree in marketing, communications, journalism or equivalent training or an MBA degree preferred.<br /> <br /> <br /> Content design & creation using MS PowerPoint<br /> Content design & creation using MS Outlook<br /> MS Share point<br /> <br /> <br /> Communications Manager, CSG<br /> We are an agile, collaborative team looking for candidates who have a passion for inspiring, informing, and engaging people through communications.

Candidates for this role must enjoy working in a fast-paced environment, have strong planning skills and a commitment to excellence.

A successful candidate will have a firm grasp on content creation, program management and community management strategies, as well as the ability to execute across multiple communications formats and vehicles, including hybrid events, presentations, videos, podcasts, social media, intranet and creation and management of communications assets.

This is a highly collaborative role that works closely with other team members and senior leaders.

The role will have dual reporting responsibility to a practice group business manager, as well as the CSS Apps & Infrastructure communications leader.</div> <div> </div> <div>Key Responsibilities<br /> Leader and org communications: Works closely with org leader and business manager on communications efforts, messaging to drive global impact.<br /> o Collaborate with business manager to support ROB organizational comms (depending on the needs, this can range from strategy and content development to editing to distribution to production)<br /> o Develop annual communications plan<br /> o Coordinate, edit, distribute monthly newsletters on digital channels<br /> o Strategy, content and agenda development, coordination, logistics, follow up comms for the organization All hands<br /> o Org leader's LinkedIn content and executive platform development [MS1.1]<br /> Content development and management: Requires PowerPoint, storytelling, editing and project management skills, and familiarity with a wide array of communications delivery vehicles and Microsoft products.

Works on a variety of communications projects with team members and internal partners (including awards write ups, best practice summaries, announcements and employee stories aligned to business priorities).<br /> Event management and promotion: Coordinates and contributes to event management and presentation development and refinement.

Develops engaging communications to promote, inspire and engage intended audiences.

Manages all logistics and AV for priority events (including team All Hands meetings and other rhythm of communications activities for key audiences).<br /> Change communications: Lands changes within team in close collaboration with other change management efforts and processes.<br /> Video and podcast management: Collaborates on storytelling, video/podcast production, and editing, working closely with team.<br /> Team Web/Intranet/SharePoint: Contributes to strategy and content development for team's central online portal to ensure cohesive storytelling and community engagement.<br /> Viva/Yammer Team Social engagement: Develops content, cadence, and analytics.<br /> Cross-team alignment: Actively contributes to the CSS Apps & Infrastructure cross-group weekly v-team.

Participates in collective projects, including cross-group storytelling and best practice sharing.

The central comms team will provide regular updates on corporate communications, culture communications and cross-org alignment efforts that this comms manager will carry back to its team and distribute through channels, as applicable.<br /> Feedback management: Capture employee feedback from various sources integrated into overall comms efforts.

Share results with team leadership and central comms team.<br /> Communications asset management: Creates and centrally manages core content assets and templates to ensure content alignment, consistency and amplification, leveraging SharePoint.<br /> Reporting/Metrics: Utilizes data and feedback mechanisms, including qualitative and quantitative metrics, to review engagement and impact of communications programs and inform adjustments.

Maintains regular reporting cadence on progress.</div> <div> </div> <div>Skills and experience:<br /> 5-10 years of experience as a communications manager in the tech sector, leading corporate communications programs, with a proven track record of running impactful internal communications strategies and programs, including events, newsletters, presentations, social media and other content distribution channels.

<br /> Proven storytelling experience within a corporate environment, communicating to a large, global audience at all levels of the organization.<br /> Exceptional written communication skills, including ability to simplify the complex into understandable narratives, in digestible social copy and short- and long-form storytelling formats, using the voice of the business and leader.<br /> Broad communications experience across a variety of marketing platforms including but not limited to web, email, e-newsletters, apps, video, podcasts, events, and familiarity with Microsoft products (SharePoint, PowerPoint, Teams, Yammer/Viva, etc.)<br /> Strong organizational skills; thrives at creating clarity through an organized, methodical, repeatable approach to program management.<br /> Creative thinker who can develop impactful and memorable communications for a variety of audiences and topics while driving impact at scale.<br /> Adept at managing multiple communication projects simultaneously and driving strong workback plans and milestones<br /> Ability to work effectively across groups, drive successful workstreams and contribute to the success of others.<br /> Ability to contribute consistently and positively in a high-paced, fast-changing and sometimes unpredictable work environment.<br /> Can-do attitude and flexibility to accommodate evolving business needs.<br /> Exceptional attention to detail and ensures accuracy in all deliverables<br /> A strong, accountable, collaborative and flexible team player<br /> Education and Experience: Bachelor's degree in marketing, communications, journalism or equivalent training or an MBA degree preferred.</div>

Required Skill Profession

Operations Specialties Managers