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Urgent! Program Manager – Technical Documentation Job Opening In Chennai – Now Hiring Barry-Wehmiller
Description
:The Program Manager – Technical Documentation roles leads the implementation and ongoing management of our industrial equipment documentation content management system.
This strategic role will transform how technical information is created, managed, and delivered across our organization, significantly improving equipment maintenance efficiency and customer satisfaction.
The ideal candidate will blend technical knowledge of industrial equipment with expertise in content management, digital transformation, and program leadership.
Key Responsibilities
Develop and execute the strategic vision for digital transformation of technical documentation
Build and lead cross-functional teams spanning technical writing, IT, engineering, and field service
Secure executive sponsorship and manage stakeholder expectations
Define and track success metrics for the CMS implementation
Establish governance frameworks and sustainability plans
Lead the evaluation and selection of appropriate CMS technologies
Oversee system architecture design and integration with existing enterprise systems
Develop content models and metadata frameworks specific to industrial equipment documentation
Establish standards for content structure, authoring, and publication
Guide the migration of legacy documentation into the new system
Design and implement efficient workflows for content creation, review, and publication
Establish quality assurance protocols for technical accuracy and consistency
Develop terminology management and localization processes
Create feedback mechanisms to capture field insights for continuous improvement
Implement change management processes to ensure user adoption
Build and mentor a team of content strategists, technical writers, and documentation specialists
Foster collaboration between engineering, service, training, and documentation teams
Facilitate knowledge transfer between experienced technicians and documentation teams
Partner with IT to ensure system performance, security, and scalability
Collaborate with field service to optimize content for practical application
Analyze system usage and performance metrics to identify improvement opportunities
Stay current with industry trends in technical documentation and content management
Lead ongoing enhancement initiatives based on user feedback and operational needs
Develop roadmaps for integration with emerging technologies (AR/VR, IoT, AI)
Establish communities of practice to promote knowledge sharing
Education and Experience
8+ years of experience in technical documentation, content strategy, or knowledge management
5+ years of program/project management experience, preferably in digital transformation initiatives
Proven experience implementing content management systems or similar digital platforms
Strong understanding of technical documentation principles and best practices
Experience with structured content, XML-based documentation, or DITA
Bachelor's degree in technical communication, engineering, information science, or related field
Experience in industrial manufacturing, equipment maintenance, or related technical fields
Familiarity with industrial equipment documentation and maintenance procedures
Knowledge of enterprise integration patterns and API-based architectures
Experience with change management and organizational transformation
Background in user experience design or information architecture
Understanding of CMMS, EAM, or other maintenance management systems
Experience with translation management and localization workflows
Key Skills
Working knowledge of content management systems and documentation tools
Understanding of database structures and content modeling
Familiarity with search technologies and information retrieval principles
Basic understanding of web technologies and mobile application platforms
Knowledge of metadata standards and taxonomy development
Experience with analytics and performance measurement
Exceptional communication skills, both written and verbal
Strong stakeholder management and influencing abilities
Strategic thinking and vision-setting capabilities
Ability to translate complex technical concepts for diverse audiences
Proven change management and organizational transformation skills
Team building and cross-functional leadership experience
Problem-solving mindset with attention to detail
Position Type:
This is a regular, full-time position with the understanding that a regular workweek will require extended days and hours as needed to meet business needs.
Travel:
Occasional domestic and/or global travel may be required for this position up to 15%.
What is in for you ?
This role is more than just a job.
It’s an opportunity to be part of a global team that values people excellence, innovative solutions, and operational excellence.
Barry-Wehmiller provides a unique environment where you can grow your skills, work on impactful projects, and collaborate with some of the brightest minds in the industry.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.
It’s not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.
This job description is subject to change at any time.
#LI-NN1
Company:
BW Corporate GCC✨ Smart • Intelligent • Private • Secure
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Unlock Your Program Manager Potential: Insight & Career Growth Guide
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Great news! Barry-Wehmiller is currently hiring and seeking a Program Manager – Technical Documentation to join their team. Feel free to download the job details.
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