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Program Manager - upGrad Higher Education Job Opening In Bengaluru – Now Hiring upGrad


Job description

Job Description: Program Manager – Strategic Alliances


Role Overview:


The Program Manager – Strategic Initiatives will play a pivotal role in driving critical high-growth projects and operational excellence within our University Alliances and Business Development teams.

This individual will manage strategic initiatives, coordinate cross-functional efforts, streamline operations, and act as the primary liaison with senior stakeholders across universities and internal teams.

The role demands strong analytical thinking, proactive problem-solving, and exceptional stakeholder management to deliver measurable outcomes and significantly enhance organizational efficiency.


Key Responsibilities:


  • Drive Strategic Projects: Lead and execute high-impact initiatives aimed at scaling university partnerships, driving growth, and improving top-line performance.

  • Operational Excellence: Develop, document, and implement robust standard operating procedures (SOPs) to address operational challenges.

  • Cross-functional Leadership: Coordinate and align internal stakeholders from Sales, Marketing, Academics, Product, Finance, and Operations to deliver on shared goals.

  • Stakeholder Management: Act as the primary interface with senior university stakeholders, ensuring alignment, building trust, and maintaining successful, long-term relationships.

  • Performance Management: Regularly monitor, analyze, and report key business metrics to ensure initiatives meet defined targets, proactively identifying new opportunities for improvement.

  • Issue and Crisis Management: Triage and independently manage escalations, resolving operational bottlenecks swiftly and efficiently, while escalating critical issues appropriately.

  • Market and Industry Awareness: Stay informed on higher education trends, regulatory developments, and competitor movements to strategically guide initiatives.

  • Administrative & Coordination Support: Manage logistics, meeting preparations, and scheduling related to strategic meetings and engagements, ensuring comprehensive follow-up and execution.

  • Autonomous Execution: Own projects end-to-end with minimal supervision, navigating ambiguity with a results-driven approach.


Who We’re Looking For:


  • Experience: 3+ years of experience in program/project management, business consulting, strategy, or operations, ideally within education, B2B, or high-value consumer tech sectors.

  • Education: Graduate/MBA from a top-tier institution like IIT, IIM, BITS.

  • Skills & Attributes:
  • Strong analytical and problem-solving skills.

  • Excellent communication and stakeholder management.

  • High ownership and ability to thrive in ambiguity.

  • Bias for action with a results-driven mindset.

  • Passionate about education and impact-led work.


Why Join Us?


  • Opportunity to shape the future of online higher education in India.

  • Collaborate with leading academic institutions and strategic thought leaders.

  • Thrive in a fast-growing, entrepreneurial environment offering significant autonomy.

  • Be part of a purpose-driven company that values innovation, execution excellence, and scalability.

Required Skill Profession

Other Management Occupations


  • Job Details

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Are You Looking for Program Manager upGrad Higher Education Job?

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The Work Culture

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The fundamental ethical values are:

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2. Loyalty

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7. Obeying India laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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