Job Description
<p><b>Job Purpose : </b><br/><br/>- Lead the overall delivery setup and execution, people and financials management for the assigned software services projects/ program work streams in order to realize defined business outcomes with mid-sized, globally distributed teams.<br/><br/>- Partner with Agile leads, other delivery leads, clients and other internal/ external stakeholders to drive effective adoption of best practices, deployment of processes, methodologies and tools, execution of ceremonies and to drive continuous improvement on delivery engagements <br/><br/>- Contribute to pre-sales and works with the legal and operations teams to ensure compliance<br/><br/>- Manage relationships & status reporting within the organization, with clients & applicable third parties<br/><br/>- Manage internal and external dependencies for the project or program<br/><br/>- People management responsibilities for team members, track leads, scrum masters and product owners<br/><br/>- Participate in Delivery Management and (or) Agile communities<br/><br/>- The Scrum Master is trained on practicing Scrum and helps a team adopt Scrum in order to deliver quality releases quickly to market <br/><br/>- Expertise with various Agile Methodologies -Scrum, Scrum with XP, Kanban, and Scrum ban etc.<br/><br/>- Expertise with various Agile Tools - Jira, Xplanner, Confluence, RTC, TFS, Rally etc.
and ensuring adoption in consistent manner.<br/><br/>- Act as servant leader and shield the team from external interference and distractions to keep it in group flow<br/><br/>- Create self-organizing teams, build consensus and resolve conflict<br/><br/>- Responsible for the team to follow processes, establish and actively facilitate the cadence of all scrum ceremonies, and remove team impediments or escalate as per defined SLAs<br/><br/>- Ability to partner with product owner and manage backlog - backlog prioritization, backlog grooming, ready groomed stories for next 3 iterations<br/><br/>- Responsible for Definition of Done, Definition of Ready, Sprint Dashboard, Burn down Charts, QA Metrics (Quality/Technical Debt; Cycle Time/Lead Time), Story Quality Metrics, Escalation Plan, Sprint Start and Closure activities, Team working Agreement, push for Automation, Story Estimation techniques (like planning poker) etc.<br/><br/>- Ability to manage and increase team velocity, measure efficiency at team and individual level<br/><br/>- Articulate the overall project risk and risk mitigation plan and make it transparent to the relevant stakeholders<br/><br/>- Good to have functional understanding of project and business value being delivered<br/><br/>- Keeps scrum artifacts updated and visible<br/><br/>- Knowledge of engineering best practices (XP, Refactoring, Clean code patterns, CI/CD - DevOps, TDD/BDD/DDD, Trunk based development)<br/><br/><b>Mandatory Skills & Experience : </b><br/><br/>- Over 3 years of experience as the lead project manager for full lifecycle delivery of mid-sized (>6 months in schedule and >600 person days in effort) software services projects or programs with globally distributed teams<br/><br/>- Strong hands-on project management experience from inception to closure phases<br/><br/>- Experience with 2 or more engagements as a lead (scrum master, product owner, Kanban lead, etc.) on delivery or consulting projects/ programs based on Scrum/ Kanban framework<br/><br/>- Experience of delivering one or more fixed time, fixed price or SLA based managed services engagements <br/><br/>- Over 2 years of lead experience in a direct client facing role (preferably in the US or UK) as part of a consulting/ services organization<br/><br/>- Knowledge of 2 or more effort and cost estimation methodologies/ frameworks<br/><br/>- Direct people management responsibilities for 5 or more people (including track leads/ other leads) and indirect responsibility/ span of 15 or more people as part of a cross functional team comprising of business analysts.
Creative designers, developers, testers and other support functions<br/><br/>- Strong commercial acumen i.e understanding of pricing models, delivery P&L, budgeting, etc.
Basic level understanding of contracts<br/><br/>- Industry experience on Retail, Financial Services, Energy & commodities, Travel & Hospitality, Automotive, Consumer products is preferred.
<br/><br/>- Reporting dashboard<br/><br/><b>Nice to have Experience & Credentials : </b><br/><br/>- Diverse experience across more than one service offering such as application development and maintenance, application/ product support, systems integration, product engineering, package implementation, project management consulting, etc.<br/><br/>- Practitioner experience as an Agile Coach<br/><br/>- Delivery experience with scaled agile engagements<br/><br/>- Certifications : SAFe or other scaled agile related certifications</p> (ref:hirist.tech)