Urgent! Quantum/Echos Production Support Service Engineer - Ticketing System Job Opening In Bengaluru – Now Hiring Hiresquad Resources
<p><p><b>FIS Quantum/Echos Production Support Service Engineer</b><br/><br/><b>Position Overview</b><br/><br/>We are seeking a skilled Service Engineer to provide comprehensive production support for FIS Quantum, FIS Echos, and SWIFT systems, with a focus on integration with Oracle Fusion Intercompany, General Ledger and Cash Management.
This role requires both financial systems expertise and technical troubleshooting capabilities to ensure seamless treasury operations.<br/><br/><b>Key Responsibilities : Systems Support</b></p><br/>- Provide end-to-end support for FIS Quantum and Echos treasury management systems.<br/><br/></p><p>- Maintain static data within the Quantum environment to ensure system integrity.<br/><br/></p><p>- Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum including reports and action-based triggers.<br/><br/></p><p>- Identify and resolve interface issues with bank statements and cashflows.<br/><br/></p><p>- Configure, troubleshoot, and fix Cash Xplorer functionality.<br/><br/></p><p>- Support core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement.<br/><br/></p><p>- Learn internal systems to provide comprehensive end-to-end support to users.<br/><br/></p><p>- Receive, analyze, and prioritize related support tickets.<br/><br/></p><p>- Provide timely solutions to users.<br/><br/></p><p>- Document resolution steps and knowledge base articles.<br/><br/></p><p>- Support system upgrades and patches.<br/><br/></p><p>- Monitor system performances and recommend improvements.<br/><br/><b>Technical Operations</b><br/><br/>- Apply strong Oracle/SQL Server database expertise to maintain system performance.<br/><br/></p><p>- Author and optimize SQL queries for data extraction and reporting.<br/><br/></p><p>- Apply working knowledge of the Quantum data model to troubleshoot complex issues.<br/><br/></p><p>- Work with Golden Gate and Datapipelines technologies for data integration.<br/><br/></p><p>- Support integration points between FIS systems and Oracle Fusion AGIS/GL modules.<br/><br/></p><p>- Utilize FIS ticketing system to manage and track support requests.<br/><br/><b>Governance & Compliance</b><br/><br/>- Maintain SOPs, process documentation, and impact assessments for system updates.<br/><br/></p><p>- Assess readiness for Quarterly Cloud Updates including regression testing to ensure business continuity.<br/><br/></p><p>- Ensure financial data accuracy, SOX compliance, and internal control adherence.<br/><br/></p><p>- Participate in change management processes to minimize operational disruptions.<br/><br/><b>Required Qualifications :</b><br/><br/>- 5+ years experience with FIS Quantum and Echos treasury management systems.<br/><br/></p><p>- Hands-on experience in static data maintenance within financial applications.<br/><br/></p><p>- Proficiency in Oracle/SQL Server database concepts and SQL query authoring.<br/><br/></p><p>- Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF) in Quantum.<br/><br/></p><p>- Knowledge of treasury processes including In-House Banking, Cash forecasting, and Intercompany Settlement.<br/><br/></p><p>- Familiarity with bank statement and cashflow interfaces.<br/><br/></p><p>- Experience with Cash Xplorer configuration and troubleshooting.<br/><br/></p><p>- Working knowledge of Golden Gate and Datapipelines technologies.<br/><br/></p><p>- Understanding of SOX compliance requirements for financial systems.<br/><br/></p><p>- Experience with FIS support tools including the FIS ticketing system.<br/></p><br/></p> (ref:hirist.tech)
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Unlock Your Quantum Echos Potential: Insight & Career Growth Guide
Real-time Quantum Echos Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Quantum Echos in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 76 jobs in India and 33 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Quantum Echos roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Hiresquad Resources is currently hiring and seeking a Quantum/Echos Production Support Service Engineer Ticketing System to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hiresquad Resources adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Quantum/Echos Production Support Service Engineer Ticketing System Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
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