R-103952 Oracle ARCS Consultant (Open)

Job Description

Job Description

Job Title: Oracle ARCS Consultant

Job Type: Fulltime

Location: Pune

Responsibilities:

- Liaise with client application lead for day-to-day activities.

- Work in L2 support and Enhancements for issues related to Oracle A RCS - Tickets tracking, resolving and SLA management - Suggest Best Practices & improvements in the current ARCS landscape - Attend all internal and client meetings.

- Coordinate with other teams, business users, Vendor (e.g. Oracle) - Help in patching and monthly closure activities.

- Documenting and Maintaining SOPs and KEDB - 24x7 support for P1 issues.

- Raise risks/issues (if any) on ti me.

Skills & Experience Required:

- 10+ years of hands-on experience in L2 Application Support and Enhancements for Oracle A RCS - Well versed in with ARCS Architecture and Business processes of Reconciliation, Transaction Matching - Experience in understanding current architecture and p roviding improvement suggestions - Hands on experience in r esolving tickets and meeting SLAs - Excellent communication skills - Ready to work 3pm to 12 midnight IST shift