- BMC Remedy Expertise: You must have a minimum of 3 years' hands-on experience in BMC Remedy, including development, implementation, configuration, and upgrades.
- Integration Skills: Strong knowledge and practical experience in integrating Remedy with external systems through web services and REST APIs.
- Patch and Upgrade Proficiency: Ability to upgrade Remedy AR Server and Remedy Mid-Tier with the latest patches for system performance and security.
- High Availability Know-How: Proficiency in configuring BMC Remedy v9.X in a high-availability, clustered environment for system reliability.
- Customization Abilities: Capable of customizing BMC Remedy applications to meet specific customer requirements.
- Identity and Access Management Familiarity: Understanding of Single Sign-On (SSO), RSSO, and LDAP plugins for effective user access management.
- Problem-Solving Skills: Strong troubleshooting and problem-solving abilities for efficient issue resolution.
- Communication and Consulting Competence: Excellent communication and interpersonal skills for effective client collaboration and flexibility to work in consulting roles, including on-call support and occasional travel.